Optician Full Time
About The Position
The Optician dispenses spectacles and other optical products to adults and children using prescriptions written by optometrists and ophthalmologists. The role advises and assists patients in selecting lenses and spectacle frames, including considerations such as style, weight, and color. It also supports eyeglass adjustments and repairs while providing friendly, accurate service to members in person and over the phone. The Optician verifies prescription and order-entry information, records and advances orders through the system, takes measurements, helps select appropriate frames, reads prescriptions with a lensometer, and keeps members informed about product readiness. The role supports sales and performance goals by explaining services and recommending products that meet members’ visual needs. It also handles payments, supports Optical department opening and closing procedures, follows privacy and company policies, and contributes to a safe, clean, and positive club environment.
Requirements
- At least 18 years of age.
- Strong interpersonal skills, organizational skills, and attention to detail.
- Open shift availability is required for full-time positions.
- Regular, predictable, full attendance is an essential function of the job.
Nice To Haves
- Knowledge of optical products and business practices.
- High school diploma, college degree, and/or experience in big-box wholesale, retail, or optical settings.
Responsibilities
- Verify order data entry against the original prescription and file orders using the correct store ABC system.
- Provide excellent member service in person and over the phone, explain procedures included under the exam fee, and communicate honestly and pleasantly.
- Take measurements and ensure correct frame selection for prescription power.
- Read prescriptions using a lensometer and update orders in the system as they are received, members are notified, and products are dispensed.
- Notify members promptly when products are ready and handle related money transactions properly.
- Support sales and metric goals by educating patients about available products and recommending products that meet their visual needs.
- Engage with members in front of Optical during downtime.
- Follow privacy and confidential or proprietary company policies and procedures, including HIPAA requirements.
- Assist members with eyeglass adjustments and repairs.
- Assist the Optical Manager with opening and closing procedures and ensure accurate collection of funds and point-of-service payments.
- Maintain club policies and procedures and help uphold a safe, clean, organized, and positive environment.
- Perform other duties as assigned and maintain regular, predictable, full attendance.
Benefits
- Weekly pay.
- Complimentary Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
- Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
- Three medical plan options, with optional dental, vision, Health Savings Account, and flexible spending account options.
- 401(k) retirement savings plan with company match for team members age 18 and older.
- Employee Stock Purchase Plan, with shares of BJ’s common stock available at a 15% discount through after-tax payroll deductions.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
