Optician (Full Time) - Woodbury Lakes
About The Position
Warby Parker is hiring an Optician to help customers meet their eyewear needs and deliver knowledgeable, exceptional service. The role involves taking and recording measurements, adjusting and fitting eyewear, checking finished eyewear against optical standards and customer requirements, and explaining prescriptions and products. The Optician helps customers select suitable frames and lenses based on prescription needs, fit, personal style, and lifestyle, while collaborating with teammates to provide excellent service and develop practices that can be adopted throughout the organization. The role also represents Warby Parker’s brand, values, and mission.
Requirements
- Be a licensed dispensing optician in states that require a license, or an ABO-certified optician in non-licensing states.
- Be passionate about the eyewear and retail industries.
- Communicate clearly, effectively, and professionally, including explaining technical terms in an accessible way.
- Be dedicated to going above and beyond for customers and teammates.
- Be an energetic, positive team player who can adapt to a fast-paced, changing work environment.
- Be detail-oriented and able to manage a wide range of responsibilities.
- Be open-minded and committed to learning.
- Not be listed on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).
Responsibilities
- Work directly with customers to meet their eyewear needs.
- Take and record measurements, adjust and fit eyewear accurately.
- Check finished eyewear against optical standards and customer requirements and requests.
- Explain prescription terminology and product offerings to customers.
- Work with the team to ensure customers receive exceptional service.
- Help customers choose frames and lenses based on prescription needs, fit, personal style, and lifestyle.
- Collaborate with the team to develop sales and customer-service best practices that can be implemented throughout the organization.
- Represent the Warby Parker brand and educate others about its values and mission.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Life and AD&D insurance
- Paid sick leave
- Paid holidays
- Vacation days
- 401(k) retirement savings plan
- Parental leave, including for non-birthing parents
- Short-term disability
- Employee Stock Purchase Plan
- Employee Assistance Program (EAP)
- Bereavement support
- Optical education reimbursement
- Free eyewear
- Competitive base salary or hourly rate
- Variable compensation for eligible employees
- Overtime pay for eligible non-exempt employees required to work more than 40 hours in a workweek
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
