Full-Time Optician –Northside (Los Gatos,Cupertino)

Spectrum Eye Physicians•Los Gatos, CA

1d•$25 - $33

About The Position

Spectrum Eye Physicians is hiring a full-time Optician for its Los Gatos/Cupertino locations. The Optician provides personalized frame styling and eyewear recommendations based on patients’ prescriptions, lifestyles, visual needs, and preferences; explains lens options and technologies; and supports optical sales while prioritizing patient satisfaction. The role includes interpreting prescriptions, taking optical measurements, fitting and adjusting frames, dispensing eyewear, troubleshooting visual and fit concerns, processing orders, coordinating with laboratories and vendors, and checking completed eyewear for quality. It may also involve contact lens dispensing and patient training. The Optician verifies and explains vision insurance benefits, submits claims, processes payments and transactions, maintains patient records, and follows operational, billing, and privacy procedures. The role collaborates with clinical and front-desk colleagues, maintains optical displays and inventory, and supports merchandising, receiving, and returns. The schedule is based on operational needs and may include rotating Saturday coverage. Compensation is based on experience, with a typical range of $25–$33 per hour. Spectrum Eye Physicians describes itself as an established Bay Area eye care organization serving the region for over four decades. The position offers access to designer eyewear brands and advanced lens technologies, ongoing training and professional development, and a collaborative team focused on patient care.

Requirements

Excellent communication and interpersonal skills with a patient-first approach.
Strong knowledge of ophthalmic lenses, frame fitting, optical measurements, and dispensing.
Strong sales and product recommendation skills while maintaining a focus on patient care.
Ability to work independently, exercise sound judgment, and take ownership of responsibilities.
Detail-oriented and organized, with the ability to multitask in a busy clinical environment.
Dependable, adaptable, and committed to supporting team success.
Positive attitude, professional demeanor, and willingness to learn.

Nice To Haves

At least 2 years of optical experience, preferably in an optometry or ophthalmology practice.
Experience with VSP, EyeMed, and vision insurance billing.
Familiarity with Compulink, NexTech, Eyefinity, or similar practice management systems.
ABO certification.
Experience with contact lens training and dispensing.

Responsibilities

Provide personalized frame styling and recommendations based on prescriptions, lifestyle, visual needs, and patient preferences.
Educate patients about lens designs, materials, coatings, and advanced lens technologies.
Recommend eyewear solutions, including progressive, specialty, and premium lenses.
Build patient trust through attentive service, clear communication, and professional follow-through.
Support optical sales goals while prioritizing patient needs and satisfaction.
Interpret prescriptions and obtain optical measurements, including PD, segment heights, and fitting parameters.
Perform frame adjustments, repairs, fittings, and final eyewear dispensing.
Troubleshoot visual concerns, prescription adaptation issues, and eyewear fit problems.
Process optical orders and coordinate with laboratories and vendors to support timely delivery.
Verify completed eyewear before dispensing to maintain quality standards.
Assist with contact lens dispensing, patient education, and insertion/removal training as appropriate.
Verify and explain vision insurance benefits, including VSP and EyeMed.
Submit insurance claims accurately and maintain proper documentation.
Process patient payments, invoices, orders, and optical transactions.
Maintain accurate patient records using practice management systems.
Follow policies and procedures for optical operations, billing, and patient privacy.
Collaborate with ophthalmologists, optometrists, technicians, and front-desk staff.
Maintain organized, clean, and visually appealing optical displays.
Assist with frame inventory, merchandising, receiving, and product returns.
Manage multiple priorities while maintaining accuracy and excellent service.
Demonstrate reliability, accountability, initiative, and professionalism.
Stay informed about eyewear collections, optical products, and industry developments.