Optician I - 207

Keplr Vision • Sandy Springs, GA

2d

About The Position

The Optician I ensures patients receive high-quality care by reviewing physician prescriptions and orders, educating patients about corrective lens options, and helping them choose products that meet their medical needs and lifestyle preferences. The role also includes providing compassionate feedback on frame choices, meeting sales goals while attending to patient needs, managing frame and contact lens inventory, communicating with physicians about prescriptions and eye-related concerns, adjusting and repairing eyewear, and placing optical orders with a general understanding of insurance benefits.

Excellent customer service and professional presentation are critical. The ideal candidate has 0–3 years of experience and is organized, adaptable, receptive to feedback, and capable of multitasking. Optical experience is preferred but not required; training will be provided. Duties may change with or without notice. This position reports to the Practice Manager or their designee.

Requirements

• Excellent customer service skills and professional presentation.
• Good organizational and multitasking abilities.
• Receptive to feedback and continual improvement.
• Flexible and adaptable.
• Professional phone and office etiquette.
• Ideal candidate has 0–3 years of experience.

Nice To Haves

• Optical experience is preferred but not required; training will be provided.

Responsibilities

• Review physician prescriptions and orders based on medical charts.
• Educate patients about corrective lens options and help them choose options suited to their medical needs and lifestyle preferences.
• Provide honest and compassionate feedback about patients’ frame choices.
• Achieve sales goals and quotas while attending to patients’ needs and desires.
• Manage frame and contact lens inventory to support customer satisfaction and product variety.
• Communicate with physicians about questions or concerns regarding prescriptions and other eye-related issues.
• Perform eyewear adjustments and repairs.
• Place optical orders with a general understanding of insurance benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed