Optician I - 113

Keplr Vision • Marietta, GA

1d

About The Position

The Optician I ensures patients receive high-quality care by reviewing physician prescriptions and orders, helping patients select corrective lenses and frames suited to their medical needs and lifestyle, and supporting optical product and order management. The role also involves meeting sales goals while addressing individual patient needs, communicating with physicians about prescriptions or other eye-related concerns, adjusting and repairing eyewear, and placing optical orders with a general understanding of insurance benefits.

Excellent customer service, professional presentation, organization, multitasking, adaptability, and openness to feedback are important. Optical experience is preferred but not required; training will be provided to the right candidate. Duties and responsibilities may change, and the position reports to the Practice Manager or their designee.

Requirements

• Excellent customer service skills and personal presentation.
• Good organizational and multitasking abilities.
• Openness to feedback and continual improvement.
• Flexibility and adaptability.
• Professional phone and office etiquette.
• 0–3 years of experience is identified as ideal.

Nice To Haves

• Optical experience is preferred but not required.

Responsibilities

• Review physician prescriptions and orders based on medical charts.
• Educate patients about corrective lens options and help them choose options suited to their medical needs and lifestyle preferences.
• Provide honest, compassionate feedback about frame aesthetics.
• Achieve sales goals and quotas while attending to patients’ specific needs and desires.
• Manage frame and contact lens inventory to support customer satisfaction and product variety.
• Communicate with physicians about questions or concerns regarding prescriptions and other eye-related issues.
• Perform eyewear adjustments and repairs.
• Place optical orders with a general understanding of insurance benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed