Optical Manager

Eyetastic Services • Lenexa, KS

13d

About The Position

An established optical practice is seeking a confident, organized, and proactive Optical Office Manager to lead its team. This role focuses on creating a positive patient experience, fostering a supportive team culture, and driving operational excellence. The manager will oversee daily operations, develop staff, improve processes, and collaborate with leadership on patient-facing services, growth, and quality. It offers the opportunity to take ownership of a growing practice and contribute to its long-term success.

Requirements

• Proven leadership experience and the ability to drive results.
• Strong organizational skills and the ability to manage multiple priorities.
• Comfort holding team members accountable and having difficult conversations.
• Exceptional communication skills, emotional maturity, and dependability.
• A track record of building strong teams and positive work cultures.
• A proactive, hands-on management approach that balances daily operations with big-picture thinking.

Nice To Haves

• Sales background or experience coaching teams to achieve operational and service goals.

Responsibilities

• Oversee daily optical office operations to ensure smooth workflow and exceptional patient care.
• Lead, motivate, and coach the team, promoting accountability and professional growth.
• Maintain high staff standards by providing constructive feedback and addressing difficult conversations when needed.
• Create a positive, collaborative, and supportive work environment.
• Identify opportunities for improvement and implement effective training, workflow, and team-development processes.
• Take ownership of team performance, consistency, and continuous improvement initiatives.
• Participate in the patient experience by coaching staff on service excellence and identifying ways to improve practice performance.
• Collaborate with leadership to set and achieve goals for patient-facing services, growth, and quality.
• Address gaps and challenges proactively with solution-oriented thinking, structure, and follow-through.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed