Optical Manager

Eyetastic Services • Olathe, KS

13d

About The Position

An established optical practice is seeking a confident, organized, and proactive Optical Office Manager to lead its team. The role focuses on creating a positive patient experience, fostering a supportive team culture, and driving operational excellence. The manager will oversee daily office operations, lead and develop staff, improve workflows and training, and collaborate with leadership on patient-facing services, growth, and quality. This is an opportunity to take ownership of a growing practice and contribute to its long-term success.

Requirements

• Proven leadership experience with the ability to drive results.
• Strong organizational skills and the ability to manage multiple priorities.
• Comfort holding team members accountable and having difficult conversations.
• Exceptional communication skills, emotional maturity, and dependability.
• Track record of building strong teams and positive work cultures.
• Proactive, hands-on management style that balances daily operations with big-picture thinking.

Nice To Haves

• Sales background or experience coaching teams to achieve operational and service goals.

Responsibilities

• Oversee daily optical office operations to support smooth workflow and exceptional patient care.
• Lead, motivate, and coach a diverse team, cultivating accountability and professional growth.
• Maintain high standards, provide constructive feedback, and hold difficult conversations when needed.
• Create a positive, collaborative, and supportive work environment.
• Identify opportunities for improvement and implement effective processes for training, workflow, and team development.
• Take ownership of team performance, consistency, and continuous improvement initiatives.
• Participate in the patient experience, coach staff on service excellence, and identify opportunities to enhance practice performance.
• Collaborate with leadership to set and achieve goals for patient-facing services, growth, and quality.
• Proactively address gaps and challenges with solution-oriented thinking, structure, and follow-through.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed