OPS Senior Clerk

State of Florida•OCALA, FL

3d•Onsite

About The Position

This position is located at the Fire College in Ocala, Florida. The salary for this position is $15.00 per hour at 29 hours per week. Employees of the Department of Financial Services are paid on a monthly pay cycle. This position requires a security background check, including fingerprint, as a condition of employment.

Requirements

High School Diploma or equivalent.
Two (2) years of experience with Microsoft Office Suite.
Two (2) years of clerical experience.
Knowledge of general office, administrative, and clerical procedures and systems.
Knowledge of customer service techniques.
Knowledge of the principles of interpersonal relationships.
Knowledge of principles and techniques of effective verbal and written communication.
Ability to understand applicable Florida Statutes, Florida Administrative Code, policies and procedures.
Ability to operate a personal computer with proficiency in MSOffice Suite (Word, Excel, Outlook)
Ability to communicate effectively verbally and in writing.
Ability to establish and maintain internal and external working relationships with others.
Ability to work with confidential materials.

Nice To Haves

One (1) year experience with a multi-line phone system.

Responsibilities

Responsible for Standards correspondence to include emailing ProBoard and IFSAC applications per individual request, print and mail Florida State certificates from, send certified letters, assist in the coding, bundling, sorting, and distribution incoming mail, and prepares correspondence requesting additional information regarding applications for certification that are incomplete or incorrect.
Serves as the backup with answering incoming phone calls and emails.
Prepare and assist in scanning supplemental compensation applications, firefighter applications, and additional documents as required and other related duties as assigned by the supervisor.