OPS FAMILY SUPPORT WORKER - 64910083

State of Florida • FLEMING ISLAND, FL

7d • $16 - $16 • Hybrid

About The Position

This is a part-time position (25-29 hours per week) for an OPS Family Support Worker. The role involves providing support to WIC clients, including counseling, providing breastfeeding information and support, and maintaining client confidentiality. The position requires accurate record-keeping, travel to outlying clinics, and participation in staff meetings and training. The worker will also assist in promoting breastfeeding peer counseling and perform other duties as assigned by the supervisor.

Requirements

• Work approximately 25-29 hours per week.
• Knowledge of Microsoft Applications.
• Knowledge of States of Florida Personnel Rules and applicable Florida Statues.
• Ability to communicate effectively both in writing and orally.
• Ability to prepare accurate reports timely.
• Ability to work collaboratively within a team environment.
• Skilled at data entry.
• Skilled at being able to prioritize and organize a heavy workload.
• Detailed-oriented.
• Skilled at exceptional customer service.
• Ability to lift up to 25 lbs.
• Must have exclusively breastfed a baby for at least 6 months in the last 5 years or less.
• Must be willing to travel within Clay County.
• Must be willing to be on-call at night or weekends (up to 9pm at night and weekends 9am to 9pm).
• Must be able to lift and carry a minimum of 25lbs over uneven ground unassisted.
• Must have a valid state driver’s license.
• Must be able to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

• Participant on the WIC program.
• Should not have one or more of the following credentials: Registered Nurse (RN), Registered Dietitian (RD), Licensed Dietitian/Nutritionist (LD/N), or International Board Certified Lactation Consultant (IBCLC).

Responsibilities

• Time sheet and EAR entry within the required time frame.
• Subject to emergency duty in the event of a natural disaster.
• Completion of all mandatory or assigned trainings within the required time frame.
• Counsel women in the WIC clinic.
• Receive a caseload of WIC clients and make routine periodic contacts with all clients assigned.
• Give basic breastfeeding information and support to new mothers, including telling them about the benefits of breastfeeding, overcoming common barriers, and getting a good start with breastfeeding. She also helps mothers prevent and handle common breastfeeding concerns.
• Available outside usual 8 to 5 working hours to new mothers who are having breastfeeding problems.
• Respect each client by keeping her information strictly confidential.
• Keep accurate records of all contacts made with WIC clients.
• Work in outlying clinics as assigned.
• Refer mothers, according to clinic-established protocols, to the: WIC nutritionist or breastfeeding coordinator, lactation consultant, the mother’s physician or nurse, public health programs in the community, or social service agencies.
• Attend and assist with breastfeeding classes and breastfeeding support group as assigned.
• Attend & participates in monthly staff meetings, in-service trainings, other staff development activities and breastfeeding conferences/workshops as appropriate.
• Accurately complete all forms such as leave & attendance records, etc. by required deadlines 90% of the time.
• Read assigned books and materials on breastfeeding that are provided by the supervisor.
• Assist WIC staff in promoting breastfeeding peer counseling through special projects and duties as assigned.
• Other duties assigned by the supervisor.

Benefits

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed