OPS FAMILY SUPPORT WORKER - 64910083

State of Florida•FLEMING ISLAND, FL

9d•$16 - $16•Onsite

About The Position

The OPS Family Support Worker counsels women at the WIC clinic and provides breastfeeding information and support to new mothers. The worker receives a caseload of WIC clients, makes routine periodic contacts, offers support outside usual 8 a.m. to 5 p.m. hours when mothers have breastfeeding problems, and maintains confidential and accurate client records. The position may involve work at outlying clinics and travel within Clay County, as assigned. The worker refers mothers to appropriate WIC staff, health care providers, community public health programs, or social service agencies; assists with breastfeeding classes and support groups; and promotes breastfeeding peer counseling through special projects. Other duties include timely completion of time sheets, EAR entries, forms, and required training; participation in meetings and professional development; and reading supervisor-assigned breastfeeding materials. The position is part-time, approximately 25–29 hours per week, and may require emergency duty and on-call availability at night or on weekends.

Requirements

Must have exclusively breastfed a baby for at least six months within the last five years.
Must be willing to travel within Clay County.
Should not hold one or more of the following credentials: Registered Nurse (RN), Registered Dietitian (RD), Licensed Dietitian/Nutritionist (LD/N), or International Board Certified Lactation Consultant (IBCLC).
Must be willing to be on call at night or on weekends, up to 9 p.m. at night and from 9 a.m. to 9 p.m. on weekends.
Must be able to lift and carry at least 25 pounds over uneven ground without assistance.
Must have a valid state driver’s license.
Knowledge of Microsoft applications.
Knowledge of Florida Personnel Rules and applicable Florida statutes.
Ability to communicate effectively orally and in writing in English.
Ability to prepare accurate reports in a timely manner.
Ability to work collaboratively in a team environment.
Data-entry skills.
Ability to prioritize and organize a heavy workload.
Attention to detail.
Exceptional customer service skills.
Ability to lift up to 25 pounds.
Work approximately 25–29 hours per week.

Nice To Haves

Participant in the WIC program.

Responsibilities

Counsel women in the WIC clinic.
Receive a caseload of WIC clients and make routine periodic contacts with assigned clients.
Provide basic breastfeeding information and support to new mothers, including information on benefits, common barriers, getting started, and common concerns.
Be available outside usual 8 a.m. to 5 p.m. working hours to assist new mothers having breastfeeding problems.
Keep client information strictly confidential and maintain accurate records of contacts with WIC clients.
Work in outlying clinics as assigned and travel within Clay County.
Refer mothers according to clinic protocols to WIC nutritionists or breastfeeding coordinators, lactation consultants, physicians or nurses, community public health programs, or social service agencies.
Attend and assist with breastfeeding classes and support groups as assigned.
Attend and participate in monthly staff meetings, in-service training, staff development activities, and appropriate breastfeeding conferences or workshops.
Complete time sheets, EAR entries, leave and attendance records, and other required forms accurately and by deadlines.
Complete mandatory or assigned training within required time frames.
Read breastfeeding books and materials provided by the supervisor.
Assist WIC staff with promoting breastfeeding peer counseling through special projects and assigned duties.
Perform other duties assigned by the supervisor.
Perform emergency duty when required, including during or beyond normal work hours or days.