Ophthalmology Surgical Coordinator

Mayo Clinic•Rochester, MN

About The Position

Mayo Clinic is a top-ranked healthcare provider dedicated to putting patients first. They invest in competitive compensation and comprehensive benefit plans for their employees, offering continuing education and advancement opportunities for career growth. This role involves coordinating surgical schedules and patient care within the Ophthalmology department.

Requirements

Associate degree
2 years of surgery scheduling experience
Multitasking and great attention to detail are a must in this role.
Demonstrates knowledge of surgery scheduling.
Demonstrates knowledge of and proficiency in preparation of scheduling of various surgeries.
Detailed knowledge of the subspecialties; ability to function at a skilled level.
Ability to work well with patients, surgeons, and colleagues
pleasant behavior
stands/walks on job

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Accurately completes patient registrations in an efficient, professional, and customer-oriented manner.
Records patient demographic information into scheduling system and ensures times, procedures, and surgeons names are complete and accurate.
Gathers and reviews all relevant data, including fee quote sheets and documents, to ensure correct reimbursement is obtained for department’s services.
Coordinates daily OR schedule as directed by service administrator/manager.
Meet with patients to discuss timeline of pre-op/post-op and surgery, what to expect, and how to prepare (e.g. - hold blood thinners, arrange rides, etc)
Post cases to the OR with all necessary equipment and special instruments/instructions specific to surgeon.
Create prep for case and place orders for all pre-op and post-op appointments.
Quality assurance: check cases, adjust lineups for surgeons OR days (send to OR), check for E-consents and preop surgical orders
Responds to phone calls from patients, physicians, medical staff and peers and determines the urgency of the situation and then suggests appropriate referrals, based on workflow.
Observes policy & procedures to protect patients’ privacy & rights as a patient in compliance with HIPAA & all relevant laws, regulations, & standards.
Uses good judgment & initiative, communicates effectively, & adapts to variations in workloads, assignments, & inter-personal situations as needed.
Formulates and maintains effective working relationships with peers and management and functions as an effective team member.
Also responsible for projects and assignments as assigned by the Operations Administrator or Manager.