Ophthalmic Technician - Eyecare Experience Required!

Cavanaugh Eye Center•Overland Park, KS

6h•Onsite

About The Position

An Ophthalmic Technician supports an Ophthalmologist in providing excellent patient care. The technician performs initial testing and a variety of diagnostic procedures to prepare patients for their exams, while handling a broad range of patient-care and office duties. The role includes facilitating patient flow, recording information in electronic medical records, and communicating with patients, doctors, and managers. The position is full-time, with shifts that vary within the offices’ operating hours: Monday through Thursday, 7:30 a.m. to 6:00 p.m., and Friday, 7:30 a.m. to 3:00 p.m. Some work earlier or later than these hours may be needed. The posting also states a commitment to work over 40 hours to meet business needs.

Requirements

High school diploma or GED.
At least one year of related experience and/or training, or an equivalent combination of education and experience.
Favorable background-check result.
Basic computer skills and proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Strong customer service skills.
Ability to perform dilation, refraction, pressure testing, and a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor, and topography.
Working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Ability to grow, adapt, accept change, and take initiative in accomplishing practice goals.
Team-oriented, patient-focused approach and ability to interact courteously and professionally with employees at all levels.
Commitment to work over 40 hours to meet business needs.
Physical ability to meet the stated job demands, including lifting, carrying, pushing, and pulling items up to 25 pounds; strong fine motor skills and full use of hands; and required visual and auditory acuity.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification; preferred but not required.
Desire to gain industry knowledge and training.
Excitement to learn and grow.

Responsibilities

Facilitate patient flow and assist the doctor with preliminary testing.
Verify medical and vision insurance and patient information.
Provide exceptional customer service in person and over the phone; greet patients professionally and thank them when they leave.
Practice urgency and respect patients’ time as well as the doctor’s time and schedule.
Comply with company policies and procedures, including HIPAA.
Interview patients to verify information, record medical history and current medications, and confirm the purpose of the visit.
Record patient data in the Electronic Medical Record (EMR).
Assess eye conditions by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure testing, and diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor, and topography.
Communicate effectively with patients, doctors, and managers, and respond to inquiries by phone, email, and in person.
Perform general office duties and cleaning as assigned by the manager.