Ophthalmic Technician - Phlebotomy Experience Required!

Eye Care Partners•Somerset, NJ

3d•Onsite

About The Position

EyeCare Partners is hiring a full-time Ophthalmic Technician/Scribe for Vitreous Retina Macula Specialists of New Jersey, based in Somerset, New Jersey. Travel to the Millburn, New Jersey office is required as needed, with mileage reimbursement. This is a long-term position and is not suitable for students or recent graduates seeking gap-year work. The technician supports ophthalmologists in delivering patient care by conducting preliminary patient work-ups, documenting visits in the electronic medical record, and potentially assisting physicians with examinations and treatments. The role requires patient-facing service, accurate clinical documentation, diagnostic testing, and maintaining clean, stocked clinical rooms. Shifts fall within the offices’ Monday–Friday hours of 7:45 a.m.–7 p.m. and Saturday hours of 7:45 a.m.–1 p.m. Open availability for any shift is required; employees may need to work earlier or later and are expected to work over 40 hours to meet business needs and weekends when applicable. The role involves frequent walking, sitting, and standing; regular bending, stooping, and reaching; and lifting, carrying, pushing, or pulling items up to 25 pounds. Strong fine motor skills and full use of the hands are essential. Visual and auditory acuity are required throughout the workday, and occasional driving or climbing may be necessary.

Requirements

High school diploma or GED.
Hands-on patient care experience.
Phlebotomy experience.
Favorable background-check result.
Basic computer skills and proficient keyboarding; ability to use an EMR and image management system and quickly learn new applications.
Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
Strong customer service skills and willingness to learn and grow.
Ability to work over 40 hours to meet business needs, work weekends when applicable, and maintain open availability for shifts within the stated office hours.
Reliable transportation enabling travel between work locations with minimal notice.
Ability to interact courteously and professionally with employees at all levels; be team-oriented, patient-focused, adaptable, and proactive.
Ability to meet the physical requirements of the position, including lifting, carrying, pushing, or pulling up to 25 pounds and frequent physical activity.

Nice To Haves

Eye-care experience.
At least one year of experience as an ophthalmology technician in general ophthalmology and/or retina.
Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.
Ophthalmic Scribe Certification (OSC).
Phlebotomy license.

Responsibilities

Provide exceptional customer service to patients in person and by phone, greet patients professionally, and thank them when they leave.
Anticipate physician needs and help maintain an efficient clinic flow while respecting patients’ and physicians’ time and schedules.
Comply with company policies and procedures, including HIPAA.
Verify patient information by interviewing patients; record medical history, current medications, and reason for the visit.
Enter patient information and clinical data into the electronic medical record.
Perform preliminary ophthalmic work-ups, including assessing pupils, eye muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure testing, and diagnostic tests such as visual fields, OCT, GDX, IOL master, autorefractor, and topography.
Document medical visits and procedures accurately and thoroughly as physicians perform them.
Apply a basic understanding of examination and procedure codes when entering information into the EMR; ensure procedure, drug, and diagnosis coding and charges are accurate.
Prepare patients for treatments and minor procedures, and measure and record vital signs as required.
Open and close examination rooms as needed; clean and stock examination, treatment, laser, and other assigned rooms; maintain drug counts.
Perform general office duties and cleaning assigned by the manager.
Travel to the Millburn office as needed.