About The Position

Labcorp is seeking a Phlebotomy Site Coordinator to join its team in Austin, Texas. The role combines site coordination and administrative duties with skilled specimen collection and customer service. The coordinator helps manage patient flow, wait times, inventory, information logs, and productivity reporting; addresses customer service issues; and supports teamwork and communication among coworkers. The role also includes collecting blood and other specimens, entering patient information, processing billing and payments when required, and preparing specimens for testing. Travel to additional sites may be needed. The position is scheduled Monday through Friday, 8:00 AM to 5:00 PM. Labcorp describes opportunities for continuous growth within the organization.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience as a phlebotomist.
  • In-depth knowledge of phlebotomy duties, responsibilities, and techniques.
  • Proven track record in providing exceptional customer service.
  • Strong written and verbal communication skills.
  • Ability to work independently or in a team environment.
  • Comfort working under minimal supervision.

Nice To Haves

  • Phlebotomy certification or completed phlebotomy training.
  • At least 2 years of experience as a phlebotomist.

Responsibilities

  • Observe and report performance, compliance, or staffing-related issues to supervisors.
  • Manage and monitor patient flow, wait times, inventory levels, and information logs.
  • Monitor monthly productivity reports and report deviations as necessary.
  • Address customer service-related issues promptly and respectfully.
  • Promote teamwork, cohesiveness, and effective communication among coworkers.
  • Perform blood collections by venipuncture and capillary techniques for all age groups.
  • Collect specimens for drug screens, paternity tests, alcohol tests, and other purposes.
  • Enter patient information accurately and promptly.
  • Process billing information and collect payments when required.
  • Prepare collected specimens for testing and analysis.
  • Perform administrative and clerical duties as necessary.
  • Travel to additional sites when needed.
  • Provide exceptional customer service and skilled specimen collections.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability coverage
  • 401(k) plan
  • Paid Time Off (PTO) or Flexible Time Off (FTO), depending on schedule eligibility
  • Tuition reimbursement
  • Employee Stock Purchase Plan
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