Phlebotomy Site Coordinator

Labcorp•Rockville, MD

5d•$22 - $27

About The Position

Labcorp is seeking a Phlebotomy Site Coordinator in Rockville, Maryland, to work in a Patient Service Center or client office. The coordinator provides exceptional customer service, performs skilled specimen collections, and serves as a representative of the company. The role also offers opportunities for continued growth within the organization. The position combines site coordination and phlebotomy duties, including monitoring patient flow, wait times, inventory, information logs, and productivity; communicating performance, compliance, or staffing issues to supervisors; and supporting teamwork and effective communication. The coordinator performs blood collections and other specimen collections, enters patient information, processes billing and payments when required, prepares specimens for testing, and performs administrative duties. Travel to additional sites may be needed. The regular schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m., with Saturdays as assigned. Flexibility is required, including the ability to work overtime as needed. Pay is $22.00–$27.00 per hour.

Requirements

High school diploma or equivalent.
At least 1 year of experience as a phlebotomist.
In-depth knowledge of phlebotomy duties, responsibilities, and techniques.
Proven track record of providing exceptional customer service.
Strong written and verbal communication skills.
Ability to work independently or in a team environment.
Comfort working under minimal supervision.
Valid driver's license, a clean driving record, and reliable transportation.
At least 21 years of age.
Flexibility to work overtime as needed.
Ability to pass a standardized color blindness test.
In lieu of work experience, a phlebotomy certification or completed training program from an accredited agency.

Nice To Haves

Three or more years of phlebotomy experience.
Six months of leadership experience.

Responsibilities

Observe and report performance, compliance, or staffing-related issues to supervisors.
Manage and monitor patient flow, wait times, inventory levels, and information logs.
Monitor monthly productivity reports and report deviations as necessary.
Address customer service-related issues promptly and respectfully.
Promote teamwork, cohesiveness, and effective communication among coworkers.
Perform blood collections using venipuncture and capillary techniques for patients of all age groups.
Collect specimens for drug screens, paternity tests, alcohol tests, and other purposes.
Enter patient information accurately and promptly.
Process billing information and collect payments when required.
Prepare collected specimens for testing and analysis.
Perform administrative and clerical duties as necessary.
Travel to additional sites when needed.