Phlebotomy Site Coordinator

Labcorp•Rockville, MD

About The Position

Labcorp is seeking a Phlebotomy Site Coordinator to join its team in Rockville, Maryland. The position may be based in a Patient Service Center or a client office. The coordinator provides customer service, performs specimen collections, and serves as a representative of the company, with opportunities for continued growth within the organization. The scheduled hours are Monday through Friday, 7:30 a.m. to 4:30 p.m., with Saturdays as assigned and flexibility required. The role may require travel to additional sites and overtime as needed.

Requirements

High school diploma or equivalent.
At least 1 year of experience as a phlebotomist.
In-depth knowledge of phlebotomy duties, responsibilities, and techniques.
Proven record of providing exceptional customer service.
Strong written and verbal communication skills.
Ability to work independently or in a team environment.
Comfort working under minimal supervision.
Valid driver's license, a clean driving record, and reliable transportation.
At least 21 years of age.
Flexibility to work overtime as needed.
Ability to pass a standardized color blindness test.
Phlebotomy certification or completion of a training program from an accredited agency may substitute for work experience.

Nice To Haves

At least 3 years of phlebotomy experience.
At least 6 months of leadership experience.

Responsibilities

Observe and report performance, compliance, or staffing-related issues to supervisors.
Manage and monitor patient flow, wait times, inventory levels, and information logs.
Monitor monthly productivity reports and report deviations as necessary.
Address customer service issues promptly and respectfully.
Promote teamwork, cohesiveness, and effective communication among coworkers.
Perform blood collections using venipuncture and capillary techniques for patients of all age groups.
Collect specimens for drug screens, paternity tests, alcohol tests, and other purposes.
Enter patient information accurately and promptly.
Process billing information and collect payments when required.
Prepare collected specimens for testing and analysis.
Perform administrative and clerical duties as necessary.
Travel to additional sites when needed.