Ophthalmic Technician Non-Certified RMG

Riverside Hospital • Williamsburg, VA

7d

About The Position

The Ophthalmic Assistant is a non-certified, pre-entry-level position. The role works under the supervision of the Office Manager, physicians, Clinical Coordinator/Supervisor, and/or a COT or COMT. The assistant greets patients, reviews and documents their complaints, and performs and records clinical measures and diagnostic testing. The role also supports patient education, prepares prescription refills and referral or dictation letters for physician review and signature, and returns calls to patients and pharmacies about medical questions under appropriate clinical supervision.

Requirements

• High school diploma or GED (preferred).
• One year of experience in an ophthalmology or optometry office (preferred).

Nice To Haves

• High school diploma or GED.
• One year of experience in an ophthalmology or optometry office.

Responsibilities

• Greet patients, identify their complaints or reasons for visits, assess immediate needs, and help ensure they are seen in a timely manner.
• Record patients’ medical, allergy, ophthalmic, and family histories, including current prescriptions, glasses, and contact lenses.
• Perform and record visual acuities, refractometry, application tonometry, keratometry, slit lamp exams, visual fields, OCT, and other ancillary testing under supervision.
• Communicate and document essential information for physicians and team members.
• Prepare referral follow-up letters and dictations for referring physicians for physician review and signature.
• Facilitate patient education using videos and brochures.
• Prepare prescription refills for physician review and signature.
• Review and respond to patient voicemails and return calls to patients and pharmacies in a timely manner, under appropriate clinical supervision.
• Maintain positive interpersonal relationships with patients and their families or caregivers to support quality care and a favorable office image.
• Use workplace technology and equipment, including Group Management, MedFlow, Electronic Health Record systems, and Microsoft Office programs, to increase efficiency.
• Maintain a clean and safe work area.
• Maintain working knowledge of facility, OSHA, and HIPAA regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED