Ophthalmic Assistant Non-Certified RMG

Riverside Health System•Newport News, VA
•$19 - $25

About The Position

The Ophthalmic Assistant is a non-certified, pre-entry-level position working under the supervision of the Office Manager, physicians, Clinical Coordinator/Supervisor, and/or a COT or COMT. The assistant greets patients, reviews and documents their complaints, and performs and records clinical measures and diagnostic tests. The role supports patient education, prepares prescription refills for physician review and signature, prepares referral and dictation letters, and returns calls to patients and pharmacies with medical questions under appropriate clinical supervision.

Requirements

  • High school diploma or GED preferred.
  • One year of experience in an ophthalmology or optometry office preferred.

Nice To Haves

  • High school diploma or GED.
  • One year of experience in an ophthalmology or optometry office.

Responsibilities

  • Greet patients, identify their complaint or reason for the visit, assess immediate needs, and help ensure they are seen in a timely manner.
  • Record relevant medical, allergy, ophthalmic, and family histories, including current prescriptions, glasses, and contact lenses.
  • Perform and record visual acuities, refractometry, application tonometry, keratometry, slit lamp exams, visual fields, OCT, and other ancillary testing under supervision.
  • Communicate and document essential information for physicians and team members.
  • Prepare referral follow-up letters and dictations for physician review and signature.
  • Facilitate patient education using videos and brochures.
  • Prepare prescription refills for physician review and signature.
  • Review and respond to patient voicemails and return calls to patients and pharmacies in a timely manner.
  • Maintain positive interpersonal relationships with patients, families, and caregivers to support quality care and a favorable office image.
  • Use office technology and equipment, including Group Management, MedFlow, Electronic Health Record systems, and Microsoft Office programs, to increase efficiency.
  • Maintain a clean and safe work area and working knowledge of facility, OSHA, and HIPAA regulations.
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