Ophthalmic Assistant Non-Certified RMG
About The Position
The Ophthalmic Assistant is a non-certified, pre-entry-level position. The role works under the supervision of the Office Manager, physicians, Clinical Coordinator/Supervisor, and/or a COT or COMT. The assistant greets patients, reviews and documents their complaints, records pertinent clinical measures, and performs diagnostic testing. The role also supports patient education, prepares prescription refills and physician correspondence for review and signature, and returns calls to patients and pharmacies about medical questions under the supervision of qualified clinical staff. The position is based in Newport News, Virginia. The hiring range is $18.90–$24.60 per hour. Actual pay depends on job-related factors, including relevant experience, education, credentials, skills, internal equity, and business needs.
Requirements
- High school diploma or GED is preferred.
- One year of experience in an ophthalmology or optometry office is preferred.
Responsibilities
- Greet patients, identify their complaints or reason for the visit, assess immediate needs, and help ensure timely care.
- Record pertinent medical, allergy, ophthalmic, and family histories, including current prescriptions, glasses, and contact lenses.
- Perform and record visual acuities, refractometry, application tonometry, keratometry, slit lamp exams, visual fields, OCT, and other ancillary testing under supervision.
- Communicate and document essential information for physicians and team members.
- Prepare referral follow-up letters and dictations for referring physicians for physician review and signature.
- Facilitate patient education through videos and brochures.
- Prepare prescription refills for physician review and signature.
- Review and answer patient voicemails and return calls to patients and pharmacies in a timely manner; address medical questions under appropriate clinical supervision.
- Maintain positive interpersonal relations with patients and their families or caregivers to support quality care and project a favorable image of the office.
- Use technology and equipment, including Group Management, MedFlow, Electronic Health Record systems, and Microsoft Office programs, to improve efficiency.
- Maintain a clean and safe work area.
- Maintain working knowledge of facility, OSHA, and HIPPA regulations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
