Ophthalmic Technician Lead

CLEAR SIGHT PARTNERS, LLC • Egypt Lake-Leto, FL

5d

About The Position

The Ophthalmic Technician Lead is responsible for providing lead support to technicians, scheduling the technicians according to clinic flow, ensuring all techs are well-trained in their job duties, and addressing patient and doctor concerns relating to the technician’s performance, skills and competencies. Travel between clinic locations and/or overtime may be required based on operational needs.

Requirements

• Minimum COA is required.
• Minimal of five (5) years in Ophthalmology is required.
• Exceptional verbal and written communication skills
• Reliability
• Professional demeanor with ability to work in sometimes stressful environment
• Shows initiative
• Superior organizational skills
• Ability to effectively multitask
• Attentive to detail and accuracy.
• Ability to perform all duties required of the technicians including manifest refractions, Goldmann applanation, and all site-specific testing.

Nice To Haves

• COT is preferred
• Prior supervisory experience is preferred

Responsibilities

• Actively participating in the hiring process.
• Scheduling technicians according to clinic flow including potentially filling in for technicians when the patient flow requires additional support.
• Working with appropriate employees, managers and other stakeholders to ensure an efficient clinic workflow is maintained
• Assigning cleaning duties, side work, and any non-workup duties as required within the clinic.
• Ensuring all current techs are fully trained and capable of performing their job duties.
• Auditing charts and performing time studies to ensure techs are meeting expectations.
• Training new techs on procedure and protocol.
• Training techs on correct EMR usage using HIPPA standards.
• Implementing all site-specific policies including attendance, dress code, ethics codes, etc.
• Ensuring all equipment is properly maintained.
• Educating technicians on proper equipment usage and maintenance.
• Implementing continual training for technicians
• Coordinating with the physicians regarding technician issues or new physician needs.
• Resolving patient concerns, complaints or questions.
• Maintaining certifications and working with new technicians to become certified.
• Ordering clinic supplies
• Coordinating repairs or replacements or damaged equipment.
• Ensuring MiPs are being met and documentation supports coding

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed