Operations Work Coordinator - St Paul
About The Position
The Operations Work Coordinator is responsible for maintaining and coordinating daily work plans to use resources effectively and efficiently, with an emphasis on safety, customer satisfaction, quality improvement, and regulatory compliance. The role generates work orders and performs final review and closeout of completed work packets, ensuring accuracy and data integrity across operating systems. The coordinator develops and maintains daily work plans and crew rosters, adjusts schedules as conditions change, assigns crews to priority tasks, and supports operational activities by coordinating locates, materials, utilities, and specialized equipment. The position also reviews exception reports, reconciles work packets and associated charges, maintains data in work execution and asset-management systems, and partners with local supervisors and stakeholder groups to improve productivity and operational efficiency.
Requirements
- High school diploma or GED.
- At least three years of related experience in construction, design, maintenance, or operations; utility experience is preferred.
- Good understanding of regular work functions in the area, including work order management, payroll, invoicing, materials, compliance, policies, and safety.
- Demonstrated ability to schedule and manage work activities to meet customer and/or internal stakeholder requirements.
- Proficiency with Microsoft Excel or other spreadsheet tools.
- Ability to retrieve and manipulate data from reporting tools.
- Knowledge of and ability to use a wide range of computer software applications, including Microsoft products and work management, mapping, and scheduling/project management tools.
Nice To Haves
- Previous experience in the construction, telecommunications, or utility industries.
Responsibilities
- Create and maintain daily work plans and crew rosters.
- Adjust daily schedules and assign crews to priority tasks based on resource availability, scheduling conflicts, and real-time progress reports from front-line leaders.
- Generate work orders and complete job closeout of work packets within various systems.
- Analyze exception reports to verify labor and equipment charged to work, job, trouble, and miscellaneous orders.
- Request locates, order materials, coordinate with other utilities, or schedule specialized equipment to support daily operations.
- Provide backup to other Operations Work Coordinator and/or Associate positions.
- Maintain data integrity in systems used to manage daily work execution, asset management, and scheduling activities.
- Reconcile completed work packets to eliminate discrepancies in labor, material, and transportation charges, and compare as-builts with completed work.
- Work with local supervisors and stakeholder groups to maximize productivity, utilization, and operational efficiency of resources.
Benefits
- Spot On Bonus
- Medical/pharmacy plan
- Dental
- Vision
- Life insurance
- Dependent care flexible spending account
- Health care flexible spending account
- Health savings account (if enrolled in an eligible health plan)
- Limited-purpose flexible spending account (if enrolled in an eligible health plan and HSA)
- Transportation reimbursement account
- Short-term disability
- Long-term disability
- Employee assistance program
- Fitness center reimbursement (if enrolled in an eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off
- Holidays
- Volunteer paid time off
- Parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
