Operations Training Manager (OTM) - Ohio

BJ's Restaurants•Huntington Beach, CA

3d•Remote

About The Position

At BJ's Restaurants, we've been bringing people together to celebrate life’s moments since 1978. We’re more than a restaurant, we’re a team of passionate people who take pride in creating great food, memorable experiences, and a workplace where everyone feels valued. If you’re energized by teamwork, motivated to keep learning, and passionate about creating great experiences for others, you’ll feel right at home here.

Requirements

Serve as a trusted training and operations partner to VPOs, DOs/AVPs, and restaurant leaders.
Use observations, coaching, and performance data to identify gaps and implement targeted improvement plans.
Champion BJ's Gold Standard of Operational Excellence by ensuring consistent execution of training programs and operational standards throughout your region.
Create training resources and provide regular updates on progress, results, and opportunities.
5-7 years of restaurant/retail operations experience with leadership roles and coaching others
Multi-unit restaurant operations, training, or leadership development experience.
Experience developing managers, trainers, and high-performing restaurant teams.
Ability to analyze performance trends and turn insights into action.
Excellent communication, organization, and project management skills.
Proficiency creating training materials, presentations, guides, and learning resources.
Must reside in, or be able to regularly support, the assigned region
Overnight travel is required. Must be able to travel approximately 50% of the time, as this is a field-based role with assignments as long as 14 days during a New Restaurant Opening

Responsibilities

Partner with operational leaders to strengthen training execution and restaurant performance across your region (Ohio).
Coach and support Restaurant Training Managers, MITs, and certified trainers to deliver consistent, high-quality training.
Partner with field leaders to create customized training plans that address restaurant-specific opportunities and drive measurable results.
Lead regional training workshops, support company initiatives, and help execute successful New Restaurant Openings.
Build and sustain a pipeline of certified trainers and high-performing training restaurants.