Operations & Training Intern
About The Position
Article Student Living is seeking an Operations and Training Intern for its 2027 Internship Program. This 10-week internship runs from June 7 to August 12, 2027, and provides hands-on experience supporting property operations and training initiatives across multiple communities. The intern will collaborate with cross-functional teams on operational reporting, market research, process documentation, training resources, and move-in readiness projects that support efficiency and the customer experience from lease-up through stabilized operations. The internship program includes lunch-and-learns, systems training, and an end-of-internship project presentation. The intern will work on-site at the company’s Chicago, Illinois office 4–5 days per week, with potential travel up to 25% of the time, and will report to the VP of Operations. Compensation is $22 per hour.
Requirements
- Currently pursuing a degree in Business, Real Estate, Property Management, Hospitality, Marketing, or a related field.
- Proficiency in Microsoft Excel and PowerPoint, and design tools such as Adobe and Canva.
- Prior experience in leasing, property management, hospitality, customer service, marketing, or training support.
- Analytical and creative approach to solving challenges.
- Ability to complete tasks, meet deadlines, and collaborate with individuals across all levels.
- Motivation, pride in work, and willingness to invest extra effort to reach goals.
- Team-oriented approach and willingness to help teammates.
Responsibilities
- Provide administrative support, data entry, and documentation assistance.
- Collaborate with operations, marketing, and property teams.
- Participate in internship programming and complete a capstone project presentation.
- Support daily property management operations across multiple communities.
- Monitor occupancy trends, revenue performance, and operational efficiency metrics.
- Assist with maintenance coordination, vendor communication, and work order tracking.
- Conduct market research on rental pricing, competitor offerings, and industry trends.
- Participate in property inspections to ensure compliance with company standards.
- Help prepare operational and financial reports, including budget tracking and expense analysis.
- Audit operational resources for accuracy and consistency.
- Support move-in readiness plans by confirming systems and materials are in place.
- Help develop training content and document processes.
- Monitor Entrata system dashboards and follow up on outstanding items.
- Contribute to process improvements, including customer experience and phone performance programs.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
