Operations Intern, Talent Development & Training

Hillel International • Columbia, WA

12d

About The Position

Hillel International’s Talent Development & Training team is seeking an organized, proactive, and collaborative intern to support the operations of HillelU’s professional development programs. HillelU serves more than 1,200 Hillel professionals. The intern will help deliver virtual training, cohort programs, and in-person leadership development experiences by managing the systems, logistics, data, and processes that support participants and facilitators.

The role provides hands-on experience in program operations, project coordination, data and evaluation, event logistics, and talent development. The intern will work with the team to plan, deliver, evaluate, and improve learning experiences for Hillel professionals. Current college students and recent graduates are encouraged to apply. Compensation is $17 per hour, up to 20 hours per week.

Requirements

• Highly organized and detail-oriented, able to manage many moving pieces while maintaining a big-picture perspective.
• Strong project management skills, including establishing timelines, tracking details, and moving work forward.
• Proactive and solutions-oriented, with the ability to anticipate needs and troubleshoot challenges.
• Strong communication and relationship-building skills with a wide range of stakeholders.
• Comfort with technology and data and willingness to learn new systems and tools.
• Service-oriented commitment to creating excellent experiences for participants, facilitators, and colleagues.
• Ability to work independently, take ownership, and exercise good judgment.
• Comfort working in a fast-paced environment with multiple simultaneous priorities.
• Proficiency in Google Workspace and Microsoft Office.

Nice To Haves

• Experience with Salesforce, Zoom, learning management systems, event platforms, or similar tools.
• Current college student or recent graduate.

Responsibilities

• Support operational execution of assigned HillelU programs and learning experiences from planning through post-program follow-up.
• Coordinate session setup, registration, materials, technology, and other operational needs.
• Manage pre- and post-program communications, including reminders, pre-work, and logistics.
• Provide or coordinate day-of technology and administrative support for virtual and in-person programs.
• Partner with facilitators and Talent Development colleagues to support successful program delivery.
• Create and maintain repeatable processes, templates, and checklists; identify operational challenges and develop solutions.
• Collect, organize, maintain, and report participation and program data; transfer data across systems and keep records accurate and current.
• Coordinate post-program evaluations, including communications and data collection.
• Develop reports and dashboards and support analysis of participation, engagement, outcomes, and trends.
• Partner with colleagues to improve tracking and communication of program impact.
• Support delivery of select high-touch programs, including the Kaplan Supervisory Leadership Program and Accelerate.
• Coordinate event logistics, including hotels, catering, travel, participant communications, materials, schedules, and other needs.
• Manage participant travel reimbursements and other program-related expenses.
• Coordinate with facilitators, participants, vendors, internal partners, and other stakeholders.
• Provide on-site operational support for select professional development experiences as needed.
• Maintain systems for tracking programs, participants, logistics, and outcomes.
• Streamline administrative processes, reduce manual work, and create documentation and standard operating procedures.
• Help the team use technology and data effectively and support implementation of new tools, systems, and processes.
• Translate program ideas into executable plans, support concurrent projects, and provide visibility into status, deadlines, and operational needs.
• Take ownership of projects and follow through independently, escalating questions or challenges when appropriate.
• Contribute to a collaborative, positive, and service-oriented team culture.

Benefits

• Hands-on experience in program operations, project coordination, data and evaluation, event logistics, and talent development.
• Opportunity to learn how professional development experiences are designed, delivered, evaluated, and improved.
• Opportunity to build transferable skills for nonprofit, education, Human Resources, and business environments.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed