Operations Trainer - Fulfillment (6:00AM - 2:30PM CT)

AnewHealth • Lewisville, TX

6d

About The Position

AnewHealth is seeking an Operations Trainer for its fulfillment operations. The role combines substantial frontline work with training and development of team members on departmental tasks and workflows. The trainer provides subject matter expertise, supports continuous improvement, and helps leadership diagnose and improve team performance. This is a developmental opportunity for a strong contributor to demonstrate higher-level leadership abilities.

The position is full-time, averaging 40 hours per week, and requires availability outside normal business hours on an ad-hoc basis to meet customer expectations. The posted schedule is 6:00 AM–2:30 PM CT; schedules may be adjusted to meet role and organizational needs.

The role involves standing, walking, and moving around the pharmacy for extended periods; frequent hand and finger use to handle medications, operate equipment, and use computer systems; occasional lifting, carrying, or moving items up to 25 pounds; visual acuity to read prescription labels, reports, and computer screens; and possible bending, reaching, and repetitive motions during production activities.

Requirements

• High school diploma or GED.
• Trainee, Registered, or Certified Technician status with the site’s State Board of Pharmacy.
• Proven experience with departmental workflows and processes.
• Strong attention to detail.
• Strong time-management and organizational abilities.
• Excellent verbal and non-verbal communication.
• Strong understanding of adjudicating claims and overcoming rejections.
• Ability to adapt to different training outcomes.
• Ability to use strategic planning to develop training schedules or programs aligned with departmental goals and expectations.
• Ability to multitask and support various aspects of Operations.
• Ability to stand, walk, and move throughout the pharmacy for extended periods.
• Frequent use of hands and fingers for handling medications, operating equipment, and using computer systems.
• Ability to occasionally lift, carry, or move items up to 25 pounds.
• Visual acuity to accurately read prescription labels, reports, and computer screens.
• Ability to bend, reach, and perform repetitive motions during production activities, as needed.
• Availability outside normal business hours on an ad-hoc basis to meet customer expectations.

Nice To Haves

• Prior experience with ExactCare operational workflows and processes in the assigned department is highly preferred.

Responsibilities

• Perform frontline, day-to-day work as assigned by leadership.
• Train new hires, cross-trainees, and existing team members who need additional support on department tasks.
• Coordinate completion of cross-training through communication and scheduling with designated trainees.
• Provide subject matter expertise to support continuous improvement projects, including developing training guides and standard operating procedures.
• Support leadership in diagnosing and improving team-member performance.
• Embody AnewHealth’s Core Values in communications and interactions.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage
• Flexible spending
• Company-paid life insurance
• Company-paid short-term disability
• Voluntary benefits
• 401(k)
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED