Operations Trainer

TRIGO Global Quality Solutions•Greer, SC

1d•$24 - $24•Onsite

About The Position

The Operations Trainer is responsible for developing, delivering, and evaluating training programs that strengthen the performance, capability, and consistency of Operational Leads and Associates. This role ensures standardized onboarding, reinforces process discipline, and supports continuous improvement across all operational functions. The Trainer will serve as a subject-matter expert on company processes, work instructions, safety protocols, and quality standards.

Requirements

Proficiency in English
Computer skills – Microsoft Office (basic Microsoft Excel proficiency) and Outlook
Proficient in the use of various gages and measuring devices
Ability to lift / move 50 lbs.
Proven ability to train, coach, and motivate team members at multiple skill levels
Strong knowledge of operational workflows, safety protocols, and quality standards
Excellent communication and presentation skills
Ability to work effectively on the production floor and in classroom settings
Strong organizational and documentation skills
Instructional & Coaching Skills
Leadership Development
Process Understanding & SOP Adherence
Communication & Relationship Building
Patience, Professionalism, and Clarity
Change Management
Problem-Solving & Root Cause Analysis
Time Management
1+ years of work experience in a supervisory role.
Experience in automotive manufacturing, logistics, or a high-volume production environment.
Prior experience developing training content or managing a training program.
2+ years of experience in operations, quality, training, or a related environment.

Nice To Haves

Certified Trainer, Lean/Six Sigma background, or similar credentials preferred
Bilingual abilities (English/Spanish) a plus

Responsibilities

Client relationship & Business development
Establishing and maintaining relationships with customers and site personnel
Daily communications with various stakeholders at the site level
Provide feedback to leadership on process inefficiencies, training gaps, and improvement opportunities
Train and validate inspectors
Coordinate changes in Work Orders
Conduct ongoing audits of effectiveness of work being performed
Perform visual, mechanical, and functional verifications to ensure compliance to quality standards and specifications
Make independent judgments for subjective scenarios
Work as an inspector when required
Demonstrates commitment to reduce the risk of workplace accidents
Must comply with local and company Health & Safety legislation, laws, and policies
Collaborate closely with Operations and HR partners to identify training needs and skill gaps
Support new launch activities, process changes, and continuous improvement initiatives
Serve as a role model for operational excellence and demonstrating best practices on the floor
Conduct onboarding and job-specific training for new Operational Leads and Associates
Lead hands-on, floor-based instruction to ensure full comprehension of operational tasks, safety requirements, and quality expectations
Maintain a structured training schedule aligned with staffing needs and production demands
Ensures all site personnel receive corporate communications
Act as a liaison between Supervisor and inspectors
Facilitate refresher training sessions, cross-training initiatives, and upskilling programs
Support corrective action plans by providing targeted re-training when performance gaps are identified
Ensure training compliance is met, and audits of trained personnel are maintained
Monitor effectiveness of training programs through KPIs and adjust curriculum as needed
Create and maintain customer and company reports
Utilize company web portals to record required audits and documentation
Create and update training materials, SOPs, visual aids, and evaluation tools.
Ensure all training documentation aligns with customer requirements, safety standards, and company operating procedures.
Conduct competency assessments to validate readiness and skill level.
Track trainee progress and maintain accurate training records in the designated tracking system.
Participate in root cause analysis and corrective action initiatives when training-related issues occur
Any other duties as assigned