Operations Technician (Batching)

Merck•De Soto, KS
•$48,600 - $76,600

About The Position

The posting describes an Operations Support Engineer (P1) position within multiple departments in the Production Operations Team, despite the supplied job title being Operations Technician (Batching). The role combines routine production activities with subject-matter-expert support for continuous improvement, problem solving, deviation management, and change management. This is an internal organizational change, and applications are being considered only from personnel currently employed within Production, De Soto. The position supports employee development, safe and compliant operations, quality systems, production schedules, productivity initiatives, and financial savings opportunities. It collaborates with stakeholders across Site Operations, including BTS, Engineering, Quality, and R&D, and contributes to project execution and data-driven decisions. The posting lists a day shift, 10% travel, and no relocation.

Requirements

  • Analytical problem solving.
  • Biological manufacturing.
  • Cleanroom gowning.
  • Computer literacy.
  • GMP operations and Good Manufacturing Practices (GMP).
  • Laboratory processes.
  • Machinery operation.
  • Manufacturing quality control.
  • Packaging operations.
  • Pharmaceutical manufacturing.
  • Production scheduling.
  • Shift work.
  • Standard Operating Procedure (SOP) writing.
  • Vaccine production.

Responsibilities

  • Model Company leadership principles and inclusive behaviors; coach team members and support skills development and feedback.
  • Provide task-based training when responsible for doing so.
  • Follow safe operating instructions and ensure appropriate tools, equipment, and personal protective equipment are available and used.
  • Follow up promptly on reported defects and workplace hazards; report accidents, incidents, and near misses within 24 hours and participate in investigations and corrective and preventive actions.
  • Complete Quality compliance tasks on time in relation to deviation, CAPA, and change control management.
  • Support quality assurance, including cGMP, RFT, and good documentation practices, and coach others in these practices.
  • Serve as Change Manager and Stakeholder for Production change management activities.
  • Support updates, reviews, and approvals of GMP documentation, including SOPs, MDs, qualification protocols, and new product or product transfer documentation.
  • Support daily, weekly, and monthly production schedule adherence within the department.
  • Collaborate with stakeholders across Site Operations, including BTS, Engineering, Quality, and R&D.
  • Promote continuous improvement and represent Manufacturing Operations in project portfolio execution and improvement initiatives.
  • Support stabilization and improvement of production processes.
  • Apply Lean Six Sigma, Project Management, and Change Management tools effectively.
  • Investigate and solve operational issues to support key productivity metrics.
  • Contribute to data-driven decision-making and visualization of problems, progress, and results.
  • Recognize and investigate opportunities for financial savings.

Benefits

  • Medical, dental, and vision healthcare benefits and other insurance benefits for employees and family.
  • Retirement benefits, including 401(k).
  • Paid holidays.
  • Vacation.
  • Compassionate and sick days.
  • Annual bonus eligibility.
  • Long-term incentive eligibility, if applicable.
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