Operations Team Lead, 1st Shift (Full Carton)
About The Position
Ingram Content Group is hiring an Operations Team Lead to support its Operations team in Jackson, Tennessee. The role supports operational and administrative activities required to run a department in a major production environment. The Team Lead oversees department or activity workflow and serves in a leadership capacity when the Supervisor is absent. The Operations team helps distribution centers and warehouse facilities function efficiently, with emphasis on safety, training, education, accident prevention, and process improvement. The role works with associates and other departments to support production, quality, productivity, and customer commitments.
Requirements
- High school diploma or equivalent.
- One year of experience with PC-based applications.
- One year of work experience in a warehouse operations environment.
- Six months of work experience involving walking, standing, lifting or carrying, pushing or pulling, gripping or grasping, bending, squatting or kneeling, twisting or turning, climbing, crawling, reaching above the shoulders, and typing or keyboarding.
Responsibilities
- Train and develop hourly associates.
- Act as the department contact for production systems issues and questions.
- Provide direction and leadership to associates.
- Identify and communicate quality and productivity standards and ensure they are met within the department.
- Research issues, problems, or concerns and recommend solutions.
- Meet customer requests, deadlines, commitments, and quality standards in a timely manner.
- Plan and coordinate work activities, overseeing hourly associates to ensure efficient completion of tasks.
- Coordinate workflow activities with other departments.
- Assist with policy administration and payroll activities.
Benefits
- Medical and prescription drug plans, HSA, vision, dental, and Health Care FSA, available beginning the first day of employment.
- 10 vacation days and 10 sick days accrued annually, plus 3 personal days.
- 401(k) match.
- Life and AD&D insurance.
- Employee Assistance programs.
- Group Legal benefits.
- Tuition reimbursement program.
- Financial and in-kind opportunities to engage with community nonprofits.
- Company match program for United Way donations.
- Volunteer opportunities and in-kind drives for nonprofits throughout the year.
- Casual dress code.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
