Operations Systems Implementation Analyst

Operations Opportunities with ODW Logistics • Columbus, OH

3d • Onsite

About The Position

The Operations Systems Implementation Analyst will support critical business processes as part of onboarding new business and/or warehouses. This position will work through document flows, internal and external vendors, solutioning and functional teams. This position plays an important role in driving operational excellence at ODW.

Requirements

• Bachelor’s degree in business management, logistics, industrial engineering or equivalent education/work experience preferred
• 3 – 5+ years of experience interfacing with external and internal customers preferred
• Previous experience with warehouse management systems (HighJump (Korber) and/or Symmetry (AS400)) preferred
• Collaboration and teamwork skills
• Strong decision-making abilities
• Ability to analyze and manage projects
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment
• Hear, read and comprehend, write, and communicate
• Continuously sit, type, and perform repetitive wrist motion
• Occasionally stand, walk, bend, squat/kneel, twist/turn or reach
• Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities
• Spend considerable amount of time on warehouse floor in fast-paced environment

Responsibilities

• Develop and define Concept of Operations and process flows from beginning to end
• Maintain cross-functional partnerships with sales, IT and operations stakeholders
• Gather and document critical business requirements
• Translate business needs to system and process requirements
• Create and perform user acceptance testing (UAT) scripts and report for executive-level visibility in project trajectory
• Serve as the first line of defense in IT ticketing process
• Foster and execute management and associate systems training plans during new launches
• Support PMO in accurate project and timeline reporting
• Assist in creating work instructions prior to live account launches
• Provide on-site go-live support to Operations
• All other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree