Operations Support Specialist - (Administrative) - Waste Pro - Pompano - FL

Waste Pro USA • Pompano Beach, FL

2d • Hybrid

About The Position

Waste Pro is looking for an Operations Support Specialist to join our Pompano Beach Division. In this role, you will provide administrative and operational support to our management team while helping coordinate the day-to-day activities that keep one of the nation's fastest-growing waste and recycling companies operating efficiently. This position is ideal for an organized administrative professional who enjoys keeping operations running smoothly, is detail-oriented, thrives in a fast-paced environment, and enjoys working with both office staff and field employees.

Requirements

• High school diploma or equivalent.
• Three (3) or more years of administrative, operations support, dispatch, logistics, or office management experience.
• Strong computer, data entry, and organizational skills.
• Excellent communication, multitasking, and problem-solving abilities.
• Proficiency with Microsoft Office and other business software applications.
• A positive attitude and the ability to work effectively in a fast-paced team environment.
• Frequent use of finger dexterity for keyboarding and computer operation throughout most of the workday.
• Occasionally required to lift or handle objects weighing up to 20 pounds.
• Rare exposure to occupational hazards such as cuts, burns, or chemicals.
• Rare exposure to outdoor elements, including weather, dirt, odors, and noise.

Nice To Haves

• Customer service experience is preferred.

Responsibilities

• Create, distribute, and close customer service tickets.
• Maintain and distribute operational reports and department information.
• Assist managers with administrative and operational tasks.
• Communicate with supervisors and dispatch regarding daily operations.
• Prepare and maintain reports related to operations, attendance, safety, and contract labor.
• Use company software to manage timekeeping, operational data, and reporting.
• Assist with operational projects and process improvements.
• Communicate with customers regarding service-related issues.
• Coordinate employee scheduling and work assignments.
• Perform additional administrative and operational duties as assigned.

Benefits

• Outstanding career advancement opportunities
• Internal promotion opportunities throughout Florida and across the entire company
• Blue Cross Blue Shield Medical Insurance with a pathway to FREE healthcare
• Dental, Vision, and Supplemental Insurance
• FREE Company-Paid Group Life Insurance
• 401(k) with a generous company match
• Paid Vacation
• Paid Holidays
• Paid Sick Time
• Employee Assistance Program (EAP)
• Company-sponsored training and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED