Operations Support Specialist
Varney Agency•Bangor, ME
•$44,000 - $53,000•Onsite
About The Position
We are seeking a detail-oriented Operations Support Specialist to help support daily agency operations, maintain accurate system data, process policy transactions, and provide support to internal team members. This role is ideal for someone who enjoys organization, technology, customer service, and working with multiple systems in a fast-paced office environment. A reliable, service-minded team member who is accurate, adaptable, technology-savvy, and able to balance multiple priorities while maintaining a positive customer experience is what we’re looking for.
Requirements
- High school diploma or equivalent required.
- Strong attention to detail, organization, and follow-through.
- Excellent written, verbal, phone, and email communication skills.
- Comfortable learning and using multiple computer systems.
- Proficiency with Microsoft Office applications.
Nice To Haves
- Experience with Applied Epic or another agency management system is a plus.
- Insurance or customer service experience preferred.
Responsibilities
- Maintain accurate client and policy data in the agency management system.
- Review records for completeness, workflow compliance, and documentation accuracy.
- Process carrier downloads, claims, suspense items, policy transactions, invoices, and payments.
- Support Personal Lines and Commercial Lines servicing activities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
