Specialist, Operations Support
About The Position
OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year. OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program. We are seeking a versatile and proactive Operations Support Specialist to join our team. The Operations Support Specialist is responsible for handling a verity of general office tasks such as data processing and organizing electronic files. They often coordinate tasks between field operations and other departments to manage multiple aspects of a project or multiple projects. This is an opportunity for a long-term position and to join a growing company.
Requirements
- Bachelor’s degree in business, computer science, or equivalent experience
- Proven experience in operations support, administrative assistance, or a related field
- Fluent in a variety of programming languages, software, and systems
- Effective communication and interpersonal skills
- Excellent organizational and time management skills
- Ability to prioritize tasks and manage multiple responsibilities efficiently
Responsibilities
- Directly support V.P. of Field Operations and General Superintendent operations management
- Manage document accuracy
- Help enforce department regulations, guidelines, and timelines
- Help effectively delegate operational responsibilities to appropriate individuals/positions
- Help facilitate and implement look ahead data
- Help ensure operational support in the areas of field, service, and shop
- Act as a catalyst for change regarding data capture and use to drive business decisions
- Ensure safety programs and standards are followed
- Coordinate the design, development, testing, and deployment of business solutions
- Accountable for the performance and results of the workgroup
- Help implement the right processes and practices across field operations
Benefits
- PTO
- 401(k) match
- Health, dental, vision, and life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
