Operations Support Specialist- Correspondence

U.S. Bank • Owensboro, KY

8d • $21 - $28 • Hybrid

About The Position

Responsible for providing a broad variety of administrative, operational and staff support services for the correspondence department. Actively engaged in report writing, tracking and compiling; research, exception processing, data entry, record keeping, and/or data maintenance. Responsible for ensuring proper application of and compliance with internal and regulatory standards, guidelines, and procedures. May perform reviews and evaluations of work quality and productivity standards for assigned product line and/or work area. May have responsibility to review reports, loan files and other policies and procedures to promote quality execution of the loan operations functions and the related transactions that impact the financial statements. May use PC based software packages for word processing, graphics, spread sheets, databases, etc. Specified job duties may vary by area.

Requirements

• Bachelor's degree, or equivalent work experience
• Five or more years of experience in business and general office environment
• Strong personal computer skills and knowledge of other office equipment

Nice To Haves

• Comprehensive understanding of the business and adept office skills
• Demonstrated administrative skills and acute attention to detail
• Strong reading, writing and mathematical skills
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Ability to identify and resolve exceptions and to interpret data
• Well-developed verbal, grammatical, and written communication skills

Responsibilities

• Providing a broad variety of administrative, operational and staff support services for the correspondence department.
• Actively engaged in report writing, tracking and compiling; research, exception processing, data entry, record keeping, and/or data maintenance.
• Ensuring proper application of and compliance with internal and regulatory standards, guidelines, and procedures.
• Performing reviews and evaluations of work quality and productivity standards for assigned product line and/or work area.
• Reviewing reports, loan files and other policies and procedures to promote quality execution of the loan operations functions and the related transactions that impact the financial statements.
• Using PC based software packages for word processing, graphics, spread sheets, databases, etc.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level