Correspondence Representative

NovaCare Rehabilitation • Canonsburg, PA

2d • Onsite

About The Position

Select Medical is seeking a Correspondence Representative to join their Outpatient Central Business Office located in Canonsburg, PA. This role is ideal for someone with strong research skills, great communication, and a desire to make a real difference in the billing process for patients and insurance providers. At Select Medical, we are committed to your growth and success, offering opportunities for advancement, competitive benefits, paid time off, 401(k) with company match, a casual dress code, employee support services, structured paid training, and a work-life balance with no weekends and consistent weekday hours.

Requirements

• High school diploma or GED
• 1+ year of customer service experience (retail, hospitality, banking, or healthcare)

Nice To Haves

• Experience with medical billing or insurance claims
• Strong problem-solving and communication skills
• Comfortable with high-volume computer work
• Familiarity with Microsoft Word, Excel, and PowerPoint

Responsibilities

• Investigate and follow up on unpaid insurance claims over 120 days old
• Research reasons for non-payment and escalate issues when needed
• Communicate with insurance carriers, clinics, and patients
• Request additional documentation or retro authorizations when necessary
• Accurately log all actions and outcomes in our billing system
• Support other billing-related projects and tasks as assigned

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• PTO + Extended Illness Days
• 401(k) with Company Match
• Access to counseling and wellness services
• Casual Dress Code

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED