Operations Support Manager - Orthopedics

Sanford Health•Rapid City, SD

1d•Onsite

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. This role maintains office services by organizing office operations and procedures; approving employee time; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; and assigning and monitoring clerical functions for all departments within the designated area. The Operations Support Manager coordinates administrative and support functions of one or more executives and management personnel, maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement, and completes operational requirements by scheduling and assigning employees and following up on work results. This position also manages administrative staff by recruiting, selecting, orienting, and training employees, and maintains office staff job results by coaching, counseling, and disciplining employees, as well as planning, monitoring, and appraising job results. The role involves preparing administrative budgets, participating in the development of operational and administrative policies, and performing as a project manager for departmental projects and organizational changes. The Operations Support Manager acts as a liaison to all departmental management, prioritizes work activities throughout the department, advises on organizational best practices for internal resource coordination, and delivers corrective feedback in a manner that inspires accountability and self-redirection. Additionally, this role coaches others on operating personnel management systems and their processes, manages conflict and competition between teams and across organizational lines, consults on a full spectrum of enterprise office administration activities, organizes and coordinates large meetings and conferences, and monitors the effectiveness of support staff, recommending improvements. The position contributes to office administration improvements and best practices.

Requirements

Bachelor’s degree in business, business administration or a minimum of six years’ related experience required.
Two years of leadership experience is required.

Responsibilities

Maintains office services by organizing office operations and procedures.
Approves employee time.
Controls correspondence.
Designs filing systems.
Reviews and approves supply requisitions.
Assigns and monitors clerical functions for all departments within designated area.
Coordinates administrative and support functions of one or more executives and management personnel.
Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
Completes operational requirements by scheduling and assigning employees and following up on work results.
Manages administrative staff by recruiting, selecting, orienting, and training employees.
Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Prepares administrative budgets.
Participates in development of operational and administrative policies.
Performs as a project manager for departmental projects and organizational changes.
Acts as a liaison to all departmental management and prioritizes work activities throughout the department.
Advises on organizational best practices for internal resource coordination.
Delivers corrective feedback in a manner that inspires accountability and self-redirection.
Coaches others on operating personnel management systems and their processes.
Manages conflict and competition between teams and across organizational lines.
Consults on a full spectrum of enterprise office administration activities.
Organizes and coordinates large meetings and conferences.
Monitors effectiveness of support staff; recommends improvements.
Contributes to office administration improvements and best practices.