Operations Support Intern

CSC•Wilmington, NC

6d•Hybrid

About The Position

The Operations Support Intern will join CSC’s Rising Talent program and work within the global Digital Brands Services (DBS) business unit. The role supports internal teams and domain-related operations, with training, mentorship, and opportunities for growth. It is a paid, cohort-based internship with potential for full-time employment. The position is hybrid in Wilmington, with three days in the office and two days remote, and scheduled hours of 8:00 a.m. to 5:00 p.m. The intern will provide customer service to internal teams, manage shared and individual assignments, research domain-industry information, and support strategic domain projects and process improvements. The role also involves coordinating with colleagues, maintaining relationships, and managing daily work to help protect global internet brands.

Requirements

Be detail-oriented and persistent in seeing activities through to completion.
Have strong computer skills and proficiency with Microsoft Word, Excel, and Outlook.
Have strong prioritization and time-management skills, including the ability to meet deadlines.
Produce quality results consistently.
Be able to work independently and as part of a team.
Have problem-solving skills, with a focus on process improvement.
Be willing to participate actively in change.
Be tenacious in a fast-paced, ever-changing industry.
Be able to work within and across teams.
Have strong written and verbal communication skills.
Be flexible and adaptable, including in ambiguous situations.

Nice To Haves

Interest in technology and agility in learning new products and features.

Responsibilities

Provide excellent customer service to the internal teams supported.
Manage shared team assignments and own individual assignments.
Support multiple teams within the domains business.
Research options, identify solutions, and analyze domain name industry-related information.
Partner with internal teams to execute strategic domains projects.
Collaborate on process improvement projects in the domain sphere to increase team efficiency.
Build and maintain internal and external relationships.
Participate in daily team meetings and huddles to review and discuss updates.
Manage daily workload to support the protection and security of global internet brands.
Use order management platforms efficiently.