Operations Support Coordinator

EJ • East Jordan, MI

2d • Onsite

About The Position

This role supports Pattern Shop and Product Development operations by coordinating administrative services, workflow tracking, purchasing, facility maintenance, and cross-functional communication. The position also helps maintain safety, environmental, and compliance documentation while supporting daily operational needs, vendor coordination, and facility services. EJ is the leader in the design, manufacture, and distribution of access solutions for water, sewer, drainage, telecommunications, and utility networks. EJ is a family-owned company with global operations. The corporate headquarters is in East Jordan, Michigan, where the company was founded in 1883. We are seeking high performing individuals who embrace our values, understand the importance of relationships, and strive for excellence. Our values, which have been passed down for generations, are the essence of our company’s identity and our guide for making decisions. Core values at EJ include safety and security, honesty and integrity, environmental responsibility, respect for others, quality and excellence, and social responsibility.

Requirements

• Associates Degree preferred; and two years related experience and/or training; or equivalent combination of education and experience.

Nice To Haves

• Experience with Intelex, M3, and Salesforce
• Experienced in utilizing Microsoft Office programs such as Teams, Excel, PowerPoint, and Word
• Proven experience to work well under pressure while managing competing demands and tight deadlines.
• Experienced self-starter and strong desire to learn new skills and create innovative solutions.
• Previous Environmental Health and Safety experience

Responsibilities

• Coordinate and track safety and environmental training for employees, ensuring completion and documentation compliance
• Maintain accurate training records, certifications, and audit-ready documentation in accordance with company policies and regulatory requirements
• Support safety initiatives, inspections, and incident documentation in partnership with EHS and operations leadership
• Assist in maintaining compliance with environmental regulations and internal procedures
• Complete monthly safety and environmental scorecard requirements.
• Storm Water Operator-obtain & maintain certification to perform storm water sampling (training provided).
• Promotes the culture, the mission and vision, and the core values of the company. This includes adherence to and promotion of the company safety beliefs, employee engagement, competencies, code of conduct, and other policies and procedures.
• Promote and support the company’s safety policies and safe work practices
• Ensure documentation and processes align with company policies and applicable standards
• Facilitate day-to-day office services supporting the pattern shop, including document control, recordkeeping, and workflow tracking
• Coordinate ordering of office supplies in alignment with purchasing procedures
• Oversee office systems, supplies, and administrative services within the product development facility
• Support onboarding activities for new employees (workspace setup, equipment set up, documentation coordination, etc.)
• Coordinate and facilitate facility repairs, preventative maintenance activities, and service requests within the pattern shop and office areas
• Serve as the liaison with internal maintenance teams and external vendors to ensure timely completion of repairs
• Track maintenance requests, work orders, and completion status to minimize operational disruption
• Support planning and execution of facility improvement projects and equipment upgrades
• Coordinate facility-related administrative needs such as maintenance requests and vendor services
• Shipping/Receiving-forklift operation, unloading/loading trucks, LTL deliveries and containers
• Prepare reports, summaries, and KPI tracking for operational & management review
• Support pattern shop workflow by tracking job status, priorities, and due dates
• Communicate updates between Pattern Shop leadership, Tooling Designers, Engineering, and Production teams
• Identify delays, bottlenecks, or missing information and escalate appropriately
• Track purchase orders and deliveries to support uninterrupted operations
• Communicate with suppliers regarding lead times and order status
• Support internal communication flow to ensure clarity and accuracy of job-related information
• Organize the storage and record keeping of foundry test bars

Benefits

• Paid Vacation and Holidays
• Paid Maternity & Paternity Leave
• 401K (with match)
• Medical
• Dental
• Vision
• Flexible Spending Account
• HSA with Employer Match
• Disability Insurance
• Employee Assistance Program
• Employee Wellness Program
• Life Insurance
• Tuition Reimbursement
• Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree