Operations Support Assistant
About The Position
The Operations Support Assistant supports Engineering, Operations, and Scheduling activities for SJE’s Primex brand at its Vacaville, California location. The role coordinates projects, maintains documentation, supports customers, and prepares reports and operational updates. It prepares and maintains weekly and monthly status reports; tracks production releases, shipments, cancellations, projects, and key operational metrics; and helps keep information in the ERP system accurate and current. The assistant also supports customer communications about project status, expediting, documentation, and scheduling needs. The position assists with engineering documentation, including O&M and as-built packages, project tracking, cutsheet maintenance, and project closeout. It also supports continuous improvement and LEAN initiatives, identifies opportunities to improve operational processes, and assists with production, inventory, material coordination, and other cross-functional needs as required.
Requirements
- Strong attention to detail and accuracy in data entry, reporting, and documentation.
- Ability to organize, prioritize, and manage multiple tasks and projects simultaneously.
- Strong written and verbal communication skills.
- Ability to work effectively with customers and cross-functional internal teams.
- Experience working with ERP systems or similar business software.
- Ability to analyze information, identify issues, and support process improvements.
- Proficiency with Microsoft Office tools, especially Excel, Outlook, and Teams.
- Proactive, self-directed work style; able to work independently and provide support where needed.
- Ability to thrive in a fast-paced, changing work environment.
Nice To Haves
- Previous experience in operations support, engineering support, production, scheduling, inventory, customer service, or administrative coordination.
Responsibilities
- Coordinate projects and support Engineering, Operations, and Scheduling activities.
- Prepare and maintain weekly and monthly status reports and operational updates.
- Track production releases, shipments, cancellations, projects, and operational metrics.
- Help ensure ERP system information is accurate and up to date.
- Communicate with customers regarding project status, expediting, documentation, and scheduling needs.
- Assist with engineering documentation, including O&M and as-built packages, project tracking, cutsheet maintenance, and project closeout.
- Support continuous improvement and LEAN initiatives, and identify opportunities to improve operational processes.
- Assist with production, inventory, material coordination, and other cross-functional needs as required.
Benefits
- Up to 120 hours of Paid Time Off in the first year.
- Eight paid holidays.
- Health insurance.
- Life insurance.
- Short-term disability insurance.
- Long-term disability insurance.
- Dental programs.
- Vision programs.
- Other benefit options.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
