Operations Support Analyst
Janus Henderson•Denver, CO
•Hybrid
About The Position
The Ops Support Analyst supports U.S. Transfer Agency Operations with a focus on change support, system enhancements, and process improvement initiatives. The role partners with cross-functional teams to improve operational efficiency through technology, data, and disciplined execution.
Requirements
- Experience supporting process improvement or operational change initiatives
- Intermediate to advanced Microsoft skills
- Strong analytical, organizational, time management, and problem-solving skills
- Excellent written and verbal communication skills
- Ability to collaborate with cross-functional stakeholders
- Understanding of fund operations or financial services environments
Nice To Haves
- Power BI, Power Query, JIRA, or workflow automation tools
- SS&C or transfer agency platform familiarity
- Previous experience in asset management or fund services
- Strong attention to detail and client first focus
Responsibilities
- Review, test, and support implementation of system enhancements, upgrades, and operational process changes.
- Support project management activities including tracking deliverables, timelines, and dependencies.
- Assist with rollout of new tools, workflows, and processes, including testing and documentation.
- Analyze operational workflows and recommend automation or technology-based solutions.
- Produce periodic performance, productivity, and operational reporting.
- Communicate project updates and operational changes to stakeholders at all levels.
- Support prioritization and execution of strategic initiatives.
- Perform other duties as assigned.
Benefits
- Hybrid working and reasonable accommodations
- Generous Holiday policies
- Excellent Health and Wellbeing benefits including corporate membership to Wellhub
- Paid volunteer time to step away from your desk and into the community
- Support to grow through professional development courses, tuition/qualification reimbursement and more
- Maternal/paternal leave benefits and family services
- Unique employee events and programs including a 14er challenge
- Complimentary beverages, snacks and all employee Happy Hours
- Annual Bonus Opportunity
- competitive compensation
- pension/retirement plans
- various health, wellbeing and lifestyle benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
