Operations Support Administrator
Guardian Fire Protection Services•Bronx, NY
•Onsite
About The Position
AllState Sprinkler is currently seeking an Operations Support Administrator that is well organized, goal oriented and has excellent communication skills. This role involves managing customer interactions, scheduling appointments, data entry, and supporting various divisions within the company.
Requirements
- Advanced skills using Microsoft Office.
- Strong interpersonal and communication skills.
- Strong organizational and time management skills.
- A strong work ethic, self-motivation, and an honest, genuine drive.
Nice To Haves
- Experience with Salesforce is a plus, but not required.
Responsibilities
- Call a large customer database to schedule appointments.
- Obtain information from customers for necessary inspections.
- Perform data entry of customer information.
- Develop daily routes by geographic area that meet revenue expectations.
- Answer customer calls to schedule inspections, repairs, and emergency services.
- Contact customers to explain repair quotes, the necessity for code compliance, and obtain written approval for repairs.
- Ensure accurate documentation of customer contact regarding non-compliances within a specified time to protect the company from liability and inform customers of life safety risks.
- Enter contracts for new customers using Salesforce and ServiceTrade programs.
- Assist the accounts receivable division as needed.
- Assist the sales division as needed.
- Perform other duties as needed.
Benefits
- 401K
- Medical, Dental and Vision Insurance
- Short Term Disability
- Long Term Disability
- Life and AD&D insurance
- Vacation and Personal time
- Paid holidays
- Tuition Reimbursement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
