Operations & Supply Chain Advisory, Supervisor

RSM•Chicago, IL

2d•Hybrid

About The Position

RSM is seeking a results-driven, client-focused Supervisor for its growing Operations & Supply Chain Advisory practice within the Enterprise Performance capability. The Supervisor leads and delivers consulting engagements that improve operational performance, optimize supply chain functions, and execute transformation initiatives that create measurable business value. The role manages day-to-day project execution, conducts analyses, identifies improvement opportunities, develops recommendations, and supports successful implementation of solutions. Engagement areas may include supply chain strategy and transformation; S&OP; demand, supply, and production planning; inventory optimization and working capital; sourcing, procurement, and supplier management; logistics, transportation, distribution, warehousing, and network optimization; manufacturing operations; quality and continuous improvement; operating model design; cost and performance improvement; M&A integration; plant consolidations and product transfers; digital operations; enterprise systems transformations; analytics and reporting; and AI-enabled operations solutions. The Supervisor works with client stakeholders and engagement teams, leads workstreams, develops practical data-driven recommendations, and supports clients in defining future-state processes, operating models, metrics, and implementation roadmaps. The position also builds client relationships, coaches junior team members, contributes to practice development and business development, and supports engagement planning and resource management. Travel of approximately 50% is expected. RSM describes most roles as hybrid, with team members aligned to an office and meeting in person when useful for client work, teams, development, or relationship-building; some roles may be virtual or primarily on-site based on requirements.

Requirements

Bachelor's degree in Supply Chain Management, Operations Management, Industrial Engineering, Business, Finance, or a related field.
At least 7 years of management consulting or relevant industry experience focused on operations, supply chain, manufacturing, procurement, logistics, or performance improvement.
Experience leading client workstreams and delivering complex transformation or operational improvement initiatives.
Strong analytical and problem-solving skills, including the ability to translate data into actionable recommendations.
Experience conducting business process assessments, process mapping, operational analysis, and stakeholder facilitation.
Strong project management, organizational, and communication skills.
Ability to manage multiple priorities in a fast-paced consulting environment.
Strong client service mindset and relationship-building skills.
Demonstrated ability to mentor and develop team members.
Willingness and ability to travel approximately 50%.

Nice To Haves

APICS/ASCM certification, such as CPIM or CSCP.
Lean Six Sigma certification.
PMP certification.
Experience with Power BI, Alteryx, SQL, Python, Tableau, or similar analytics tools.
Experience with ERP-enabled transformations, including SAP, Oracle, NetSuite, Microsoft Dynamics, Kinaxis, Blue Yonder, or similar platforms.
Knowledge of AI-enabled process automation, demand forecasting, optimization tools, and GenAI-based solutions.
Experience serving private equity-backed portfolio companies or supporting value creation initiatives.
MBA or another advanced degree.

Responsibilities

Lead workstreams and day-to-day execution of supply chain and operations consulting engagements.
Conduct operational assessments, business process evaluations, stakeholder interviews, workshops, and data analyses to identify improvement opportunities.
Develop practical, data-driven recommendations to improve operational performance and efficiency, reduce costs, and create measurable business value.
Support transformation initiatives by defining future-state processes, operating models, performance metrics, and implementation roadmaps.
Analyze operational and financial data to identify trends, root causes, risks, and opportunities.
Facilitate cross-functional workshops and working sessions with client stakeholders.
Develop executive-ready presentations, reports, analyses, and recommendations.
Monitor engagement progress, manage work plans, track deliverables, and identify project risks and mitigation strategies.
Ensure project quality, consistency, and adherence to established methodologies and objectives.
Build and maintain working relationships with stakeholders across operations, supply chain, procurement, manufacturing, logistics, and finance.
Communicate project status, findings, recommendations, and implementation considerations to client leadership teams.
Provide insight and guidance to clients throughout project delivery, and support issue resolution and stakeholder alignment.
Lead associates and senior associates across workstreams and engagements; provide coaching, mentorship, and performance feedback.
Review analyses, deliverables, and client-facing materials for quality and consistency.
Foster collaboration, accountability, innovation, and continuous learning within engagement teams.
Support knowledge sharing, methodology development, and practice continuous improvement.
Contribute operational expertise to proposals, client presentations, and business development pursuits as needed.
Support engagement planning, budgeting, project economics, and resource management.
Help develop reusable tools, methodologies, templates, and intellectual property.
Participate in recruiting, interviewing, onboarding, and training activities.