Operations Supervisor

DocGo • King of Prussia, PA

1d • $25 - $32

About The Position

DocGo is an innovative healthcare delivery company providing mobile health services, population health, remote patient monitoring, and ambulance services. Its technology, logistics network, and field staff support care delivery for municipalities, hospital networks, and health insurance providers. Mobile Health facilitates treatment in patients’ homes or workplaces in tandem with remote physicians, while Ambulnz medical transport services connect physical and virtual care.

The Operations Supervisor provides daily oversight of operations, supports and mentors operational personnel, and coordinates with management, the Communication Center, and Fleet Department to promote efficient service delivery. The role serves as a contact for the operational team and a liaison between field operations and the Communication Center. The position is based in King of Prussia, Pennsylvania, pays $25–$32 per hour, and is full-time.

Requirements

• EMT or Paramedic certification/qualification required.
• At least 1 year of experience in field operations.
• At least 1 year of experience working in a healthcare role.
• Valid driver’s license held for at least 2 years, with an acceptable driving record.
• Proficiency in Microsoft Word and Excel.
• Experience working in the healthcare industry.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Provide exceptional customer service to internal and external customers.
• Serve as a role model for professionalism in appearance and demeanor.
• Promote and maintain a culture of trust and teamwork with the operational team.
• Serve as a point of contact for members of the operational team.
• Maintain a thorough understanding of the service area, current services, and contracted facilities.
• Serve as a liaison between field operations and the Communication Center.
• Mentor employees, conduct performance evaluations when applicable, and counsel or provide disciplinary actions to assigned personnel to support a team-oriented approach and positive results.
• Provide daily oversight for operations.
• Collaborate with management, the Communication Center, and Fleet Department to ensure efficient daily operations.
• Maintain familiarity with local, regional, and state regulations pertaining to EMS.
• Perform other related duties as assigned.

Benefits

• Medical insurance with company contribution.
• Dental insurance with company contribution.
• Vision insurance with company contribution.
• Paid time off.
• 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed