Supervisor, Operations

GOAT Group•Atlanta, GA
•Onsite

About The Position

As the Operations Supervisor at GOAT, you will be responsible for the day-to-day leadership and management of GOAT’s local facility. The ideal candidate for this role is highly organized, detail-oriented, analytical, and thrives in a fast-paced, ever-evolving dynamic start up environment. Strong decision-making skills will be critical for this role as the operational needs of the facility can fluctuate day-to-day. The planning, organization, and execution of completing operational goals can be challenging during our current growth, so it will be important that this position will work as a calm, objective focused leader to make sure targets are met daily.

Requirements

  • Have minimum 5 years of cumulative experience in a supervisory role preferably within the logistics management / e-commerce / retail or other similar sector
  • Have basic understanding on import and export processes
  • Ability to lead and motivate a diverse team of associates
  • Is highly organized with demonstrated attention to detail
  • Possesses a financial acumen – recording, tracking and reporting expense control
  • Familiarity with warehouse automation technology (e.g., conveyor systems, sortation equipment) and how to leverage it to improve throughput and efficiency
  • Strong proficiency in computer skills
  • Succinct communications skills
  • Must be able to lift and move boxes (up to 35 pounds)
  • Must be available and willing to work extended hours as occasionally needed per day or per week, including weekends and holidays, to meet business needs

Responsibilities

  • Promoting a strong safety culture and healthy work environment
  • Lead, manage and cross-train a team associates and service providers
  • Ensure best implementation in operations of inbound, inventory, verification, outbound, return, fulfillment and logistics
  • Work with multiple departments to resolve potential delays and slippages
  • Spearhead continuous improvements to increase efficiency, quality and reduce costs
  • Engage in cost-benefit analyses, seeking to obtain best prices for materials and overseeing production methods to optimize output to peak efficiency levels
  • Regularly monitor expenses, diminishing spend where possible if necessary to stay on budget
  • Collect data and analyze trends and behaviors that will allow the organization to improve handling flow and customer experience
  • Set the tone of the leadership team with a calm, positive, focused and forward motion leadership style in a high pressure, fast work environment with consistent changes
  • Be knowledgeable of the company’s goals
  • Other duties as assigned
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