Operations Supervisor

Life Science Logistics•Whitestown, IN
•Onsite

About The Position

The Operations Supervisor is responsible for overseeing warehouse activities, including receipt, storage, and shipping of materials to meet productivity goals and operating objectives. This role involves coordinating daily operations, managing personnel, ensuring compliance with safety and regulatory standards, and contributing to process improvement initiatives. The supervisor will also be responsible for training, performance reviews, and acting as a backup to the Operations Manager.

Requirements

  • Bachelor’s degree plus 3 years distribution and warehouse management experience in receiving, storing, issuing, and accounting for property in a warehouse or any equivalent combination of education, training, and experience.
  • A minimum of 3 years supervisory experience is required.
  • Experience with Pharmaceutical warehousing preferred.
  • Familiar with temperature controlled warehousing.
  • Familiar with FDA and cGMP requirements.
  • Effective time management skills.
  • Impeccable verbal and written communication skills.
  • Ability to conduct appropriate research as needed.
  • Attention to detail and organization.
  • Critical thinking.
  • Interest to work in a fast-paced environment.
  • Navigate through ERP system – Tecsys Elite, MQ1.
  • Intermediate Microsoft Office skills: Outlook, Excel, PowerPoint.
  • Experience with warehouse or supply chain environments and transportation.
  • Ability to conduct/track graphical and data-driven analytics related to Client performance.
  • Ability to maintain and track budget/spending trends.
  • Advanced public speaking and presentation skills.
  • Excellent verbal and written communication skills.
  • Must be able to successfully pass all preliminary employment requirements (i.e., background check and drug screen).
  • Must have a valid driver's license.

Nice To Haves

  • Experience with Pharmaceutical warehousing

Responsibilities

  • Supervise the Warehouse Lead and Warehouse Personnel.
  • Coordinate all warehouse activities, including receipt, storage, and shipping of materials to meet productivity goals, operating objectives, and warehouse maintenance functions.
  • Prepare work schedules, including work assignments/rotations, employee training, breaks, overtime assignments, and coverage for vacation/personal absences.
  • Resourcefully and economically organize completion of day-to-day picking and loading.
  • Collaborate with internal and external Clients and Customers to resolve discrepancies related to shipping, receiving, or inventory.
  • Research errors and implement corrective actions.
  • Assist in developing plans and programs for process improvement.
  • Coordinate new and current employee training, including personal safety, forklift safety, warehouse SOP’s and WI’s.
  • Perform adjustments to daily work assignments as necessary during warehouse personnel shifts to operate within specifications.
  • Ensure building and product is secure during scheduled hours.
  • Supervise the basic fundamentals of warehouse safety and good housekeeping.
  • Confirm warehouse SOP’s are being adhered to and handle corrective actions as necessary.
  • Address employee issues effectively and efficiently without preferences or judgment.
  • Effectively oversee warehouse personnel performance and provide cross-training when and as needed for personal development and company economic objectives.
  • Conduct employee performance reviews.
  • Complete daily sanitation schedule and process end-shift paperwork.
  • Consistently inform Operations Manager of potential problems and changes.
  • Act as backup in the absence of the Operations Manager.
  • Perform special projects as assigned by Operations Manager.
  • Other duties as assigned.
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