Operations Supervisor

Paraco Gas Corp•Town of Saugerties, NY

8d•$0 - $97,000•Hybrid

About The Position

The Operations Supervisor is responsible for maintaining high service standards across assigned locations, promoting a safety-first culture, and improving operational efficiency. This position reports to the Regional Area Manager and works closely with leadership to support business growth, customer satisfaction, and employee development.

Requirements

Five or more years of experience in operations, service, logistics, or a related field.
Previous supervisory or team-leadership experience preferred.
Facility management experience is a plus.
CETP certifications in service and delivery, or the ability to obtain them.
Valid Class B CDL with HazMat and Tank Vehicle endorsements, or the ability to obtain the required licensing.
Strong communication, leadership, problem-solving, and organizational skills.
Ability to coach, train, and hold frontline employees accountable.
Demonstrated commitment to teamwork, customer service, and workplace safety.

Responsibilities

Maintain and enforce operational standards related to customer service, facility maintenance, vehicle readiness, and employee training.
Lead, coach, and develop drivers, technicians, and yard employees while reinforcing accountability, safety, and company values.
Assist with customer deliveries, service work, and installations when needed to support operational requirements.
Conduct safety meetings, enforce company policies, investigate accidents and injuries, and implement corrective and preventive measures.
Maintain clean, organized, and professional facilities that comply with company standards and applicable safety regulations.
Participate in after-hours and emergency response coverage as required.
Partner with leadership to provide training, performance coaching, and career-development opportunities.
Monitor productivity, service quality, scheduling, staffing, and other key performance indicators.