Operations Supervisor

Badger Infrastructure Solutions Ltd•Monroe, LA

About The Position

The Operations Supervisor is an integral member of the operations team and oversees aspects of day-to-day operations. The role includes ensuring operators follow proper safety protocols, onboarding and training new operators, and providing customer service to clients. Compensation is commensurate with education and/or experience. Badger Infrastructure Solutions provides non-destructive hydro-excavation services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation, and government markets in Canada and the United States. The company describes itself as an inclusive employer that hires people from a wide array of backgrounds.

Requirements

  • Must have supervisory experience.
  • Previous experience required in at least one of the following areas: vacuum or pump trucks, commercial underground construction, oil and gas, underground utility, waste, equipment rental, or trucking/fleet management.
  • Must be able to hear and distinguish emergency signals and instructions while on duty.
  • Must be able to repeatedly lift a minimum of 50 pounds.
  • Must be able to work in all outdoor elements for extended periods.
  • Must be able to wear required personal protective equipment (PPE).
  • Must be able to climb ladders and work from stationary platforms at elevated heights.
  • Must be capable of working extended hours and variable shifts.
  • Must successfully complete pre-employment screening, including a criminal background check, MVR history check, drug and alcohol test, and physical (COT and Non-DOT).

Nice To Haves

  • Valid CDL.
  • Mechanical skills.
  • Sales experience.

Responsibilities

  • Assist with dispatching units and scheduling daily projects.
  • Communicate with clients daily, with a customer service focus.
  • Assist with project-related bidding and proposals.
  • Support and improve business development on a daily basis.
  • Review operators’ daily paperwork, including daily trip tickets, FLRA, and DOT logs.
  • Ensure operators follow proper safety protocols.
  • Onboard and train new operators.

Benefits

  • Generous salary and bonus programs.
  • Low-cost medical, dental, and vision insurance.
  • Retirement plan with employer matching contributions.
  • Attractive vacation programs.
  • Inclusive group life insurance.
  • Employee Assistance Program (EAP) with covered behavioral health visits.
  • Employee referral program.
  • Employee training programs.
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