Operations Supervisor

Veo - Operations Careers • New York, NY

13d • $22 - $24 • Onsite

About The Position

The Operations Supervisor supports the Operations Manager with day-to-day market operations. The role combines hands-on field and warehouse work with administrative support. Approximately 60–80% of the time is spent on manual operational tasks, and 20–40% on administrative responsibilities. The position is based around a warehouse on Liberty Avenue in Ozone Park, NY. A company van is provided; candidates must have reliable transportation to or live near the warehouse. The stated shift is Thursday through Monday, 6 a.m. to 2 p.m. Pay is $22–$24 per hour.

Veo is a shared micromobility provider operating bikes and scooters in cities and universities across North America. It designs and manufactures its vehicles, hardware, and software in-house and operates its local markets directly. Its fleet includes pedal and electric bicycles, standing and seated e-scooters, e-cargo bikes, and ADA-accessible devices.

Requirements

• Basic mechanical and technical aptitude.
• One year of leadership or supervisory experience.
• Valid driver’s license.
• Ability to lift up to 60 pounds and remain on your feet for the entirety of a shift.
• Knowledge of local geography and street layout.
• Clear and effective communication.
• Eligibility to work in the United States.
• Reliable transportation to or residence near the warehouse on Liberty Avenue in Ozone Park, NY.

Responsibilities

• Support the Operations Manager with day-to-day responsibilities in the market.
• Perform direct labor and organize the warehouse.
• Hand-count assets and conduct compliance audits.
• Perform routine vehicle inspections and maintenance.
• Respond to on-demand and in-field customer service requests.
• Redistribute scooters throughout Veo’s service areas.
• Identify, document, and recover scooters requiring in-shop repair.
• Perform ad hoc field tasks and other tasks as required.
• Support the Operations Manager with hiring, training, and staff scheduling.
• Track employee productivity.
• Follow up on standard operating procedures (SOPs).
• Assist the Operations Manager with other projects as needed.

Benefits

• Company van provided to all employees.
• VeoRide credits.
• Medical, dental, and vision coverage.
• Opportunity to work in a fast-paced, early-stage technology company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed