Operations Supervisor 11am Start

Owens & Minor•Sioux Falls, DC

About The Position

Owens & Minor is hiring an Operations Supervisor to oversee assigned warehouse and transportation functions, with a main focus on outbound shipping. The supervisor is responsible for teammate scheduling, performance, training, and development, and for achieving the assigned functions’ safety, quality, productivity, and turnover goals. The role also supports customer service, new-customer conversions at the distribution center, and adherence to company standard operating procedures and work instructions. The schedule is Monday to Friday, starting at 11 a.m. and continuing until finish.

Requirements

  • At least 5 years of professional supply chain or warehouse operations experience demonstrating leadership capability; healthcare, medical, or medical-device industry experience is preferred.
  • Knowledge of supply chain management, logistics, distribution, and/or warehouse management best practices.
  • Ability to work quickly and effectively in a matrix environment.
  • People-management skills and the ability to lead, coach, and mentor teammates at all levels.
  • Team-building skills and the ability to motivate and direct the work of others.
  • Ability to analyze and draw conclusions.
  • Ability to apply continuous-improvement methodologies and standardize processes across multiple sites and functions.

Nice To Haves

  • Bachelor’s degree preferred.
  • Experience in the healthcare, medical, or medical-device industry.

Responsibilities

  • Manage teammate time, attendance, and schedules, including work shifts and vacation, for assigned functional areas.
  • Provide proactive performance feedback, assistance, coaching, and corrective action to teammates as needed.
  • Oversee training for assigned functions and ensure teammates receive training appropriate to their job responsibilities.
  • Make succession-planning recommendations and help identify, attract, develop, coach, and retain talent.
  • Achieve assigned functions’ key performance indicators for safety, quality, productivity, and turnover.
  • Recommend and implement customer-service improvements for assigned functions.
  • Resolve issues relating to service quality, pick, pack, and ship requirements, and deliveries.
  • Coordinate with local Account Management, Transportation, the Client Engagement Center, and Corporate Operations as needed.
  • Support and implement new-customer conversions at the distribution center to ensure successful implementation of new business.
  • Supervise adherence to company-developed standard operating procedures and work instructions for warehouse management and transportation.

Benefits

  • Medical, dental, and vision plans starting on the first day of employment for full-time teammates.
  • Educational assistance for eligible teammates enrolled in an approved, accredited collegiate program.
  • Employer-paid life insurance and disability coverage.
  • Voluntary supplemental insurance programs, including supplemental life, hospitalization, and critical illness coverage.
  • Adoption assistance, fertility benefits through the medical plan, and parental leave.
  • Health Savings Account and 401(k).
  • Paid sick days, short-term leave, holidays, vacation days, personal days, and other leave, including parental leave.
  • Teammate Assistance Program, Calm Health, cancer resource services, and discount programs at no cost.
  • Career growth opportunities.
  • Tuition reimbursement.
  • 401(k) matching.
  • Employee stock program.
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