Operations Supervisor – Early Career / Recent College Graduate

ShipMonk • Pittston, PA

4d • Onsite

About The Position

ShipMonk is seeking early-career talent to join our Pittston fulfillment operations as an Operations Supervisor. This role offers a unique opportunity to gain real frontline leadership experience by leading approximately 25-30 associates, managing performance, working with operational data, solving problems, and contributing to departmental improvements. Unlike traditional programs, you will be actively involved in leading operations from the start, building hands-on experience in people leadership, fulfillment and distribution, labor planning, productivity management, inventory and quality control, safety and compliance, KPI analysis, problem-solving, continuous improvement, and cross-functional collaboration. ShipMonk is committed to developing its people and promoting from within, offering strong performers opportunities for career growth.

Requirements

• An interest in building a career in operations, supply chain, logistics, fulfillment, or people leadership
• Exposure to a professional or operational environment through an internship, co-op, part-time job, project, or other relevant experience
• Demonstrated leadership potential through work experience, campus organizations, athletics, volunteer leadership, military experience, or other team environments
• Comfort working with data and metrics to understand performance and solve problems
• Strong communication and interpersonal skills
• A willingness to spend the majority of the shift on the fulfillment floor working directly with your team
• Flexibility to work days, nights, weekends, holidays, and overtime based on business needs
• Ability to stand for extended periods and lift up to 50 lbs.

Nice To Haves

• A degree, current enrollment, or coursework in Supply Chain Management, Logistics, Operations Management, Industrial Engineering, Business, Engineering, or a related field
• Internship or co-op experience in supply chain, logistics, fulfillment, distribution, manufacturing, transportation, or operations
• Coursework or project experience involving operations management, supply chain analytics, Lean, Six Sigma, process improvement, or data analysis
• Previous experience leading a team, project, student organization, athletic team, or other group

Responsibilities

• Lead, coach, and develop approximately 25–30 warehouse associates
• Run shift huddles and set clear daily priorities for your team
• Monitor productivity, throughput, quality, accuracy, attendance, and safety
• Learn how to allocate labor based on volume and operational priorities
• Use data to understand performance and identify root causes
• Coach associates and provide clear, timely feedback
• Partner with Operations leaders and teams across HR, Safety, Quality, and Engineering
• Help onboard and train new associates
• Identify opportunities to eliminate waste and improve processes
• Maintain a safe, organized, and compliant work area
• Learn the operation from the floor up while progressively taking greater ownership

Benefits

• Developing people
• Promoting from within

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed