Operations Supervisor (Director of Operations) - AMIkids Georgetown

AMIkids•Georgetown, SC

8d•Onsite

About The Position

AMIkids is seeking a Director of Operations to provide leadership to the Youth Care Specialists and direct care Supervisors to ensure alignment with established Program operations policies, procedures and protocol. This role involves providing supervision for youth served in a safe and secure environment and assisting in the management of the day-to-day operations of the Program. AMIkids focuses on helping children who have faced challenges in school and with the legal system to turn their lives around.

Requirements

Bachelor’s Degree in Business Administration, Education or related field.
Minimum one (1) year supervisory experience.
Minimum of one (1) year experience within an educational or youth service program, preferably working with troubled youth.

Nice To Haves

Two (2) years of supervisory experience preferred.

Responsibilities

Supervise youth and staff in accordance with established policies and procedures, serving as an advisor and positive role model.
Coordinate daily staffing schedule; ensure coverage is maintained within required ratio.
Oversee/supervise Program activities and field trips; ensure appropriate youth to staff ratio in accordance with contractual requirements.
Execute/oversee and adhere to established safety and security policies and procedures; conduct youth and property searches for unauthorized items.
De-escalate youth altercations and incidents, using authorized methods and notify leadership.
Establish effective interpersonal communication skills encouraging positive cooperation; and increasing Team Member’s successful and meaningful interactions with youth.
Plan and conduct regular staff meetings to include interactive open communication for the dissemination of information.
Provide on-going training and development opportunities for Team Members, to include continued development regarding effective communication with youth.
Provide constructive feedback and evaluate performance of direct reports for Team Member’s continued growth.
May act as liaison between internal and external stakeholders.
Participate in recruiting process.